Reviews
I am pleased with the customer service, however I felt a
I am pleased with the customer service, however I felt a little uncertainty from the floor manager who guaranteed my concerns were not a concern when he wouldn’t put that guarantee in writing. Time will tell.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The entire staff was very professional and well knowledge
The entire staff was very professional and well knowledge in the process of purchasing the car. I would definitely recommend friends and family to shop for cars at this location. Because of all the technology that can with this vehicle, I could use a little more training at a slower pace.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were great business men and women very professional
They were great business men and women very professional the whole team did a good job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John Johnston was very patience with me on buying my 2025
John Johnston was very patience with me on buying my 2025 truck. He was very knowledgeable on the truck also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service and efficient car services
Excellent customer service and efficient car services delivery. Very dependable and time conscious. I will recommend this Dealer to anyone who crave for better service delivery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything worked out just fine, was no pressure,
Everything worked out just fine, was no pressure, friendly staff. Marva is a nice lady.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Wonderful sales staff.
Wonderful sales staff. It was the smoothest car purchase transaction that I have ever had. They made the process painless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I just wanted to say, me and my husband Mike were
I just wanted to say, me and my husband Mike were thoroughly impressed with Clyde and the entire staff at John Thornton Chevrolet. They went above and beyond our expectations, and gave us a great deal on my new Chevrolet Trax RS! We drove over 250 miles to purchase the car.....but from the deal we got, the full tank of gas, the red ribbon, and the great service....it was well worth the drive. My only regret is that we will have to use a local GMC dealership, and can't use John Thornton GMC for our future service. Thank You Again Mike and Gina Riddle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service.
Excellent Service. The staff was kind and courteous. Clyde Springer was very professional and on point. I can call on him anytime to answer any of my concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was told a separate issue could be looked at when I
I was told a separate issue could be looked at when I brought my truck in. When I arrived, the service guy told me I would have to schedule a separate appointment. They waisted my time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair