Reviews
Intake was efficient courteous and quick with recognition
Intake was efficient courteous and quick with recognition of a customer as I entered into the service area.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I’ve been a long time customer due to the excellent and
I’ve been a long time customer due to the excellent and expert service I’ve always received. The Infiniti products are top notch and the service at Nalley is exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’m gonna be honest at first I felt like my advisor was
I’m gonna be honest at first I felt like my advisor was competent but as time went on, he showed me otherwise overall good job. I wouldn’t change my advisor for nothing at this point because he did do a good job. I would recommend Mr. Adams. Mr. Adams wasn’t Combative he value my opinion there’s nothing bad that I can say about Nalley infinity. There’s nothing bad that I can say about Mr. Adams overall they did awesome job . My brother told me I just needed to stay off Youtube and let Mr Adam’s do his job .. Mr. Adam’s you deserve all the reward's I’m sorry I gave you hard time …
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The oil change was fine, normal dealership pricing but i
The oil change was fine, normal dealership pricing but i got a recommendation to replace hood struts during the free inspection. I don't know where they got the pricing for replacement of the hood struts. $390??? I didn’t have that work done. I bought the struts for $28 (pair) and it took all of 5 minutes to replace and I'm no mechanic. I know they are a dealership and service is where they make their money but the price to do that work is straight up price gouging! I will seriously consider what work I have performed by them moving forward.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Totally Professional from the beginning to end .
Totally Professional from the beginning to end . I strongly recommend this dealership to anyone. The best dealership , I've dealt with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I like taking my car to NALLEY to be serviced.
I like taking my car to NALLEY to be serviced. The staff is great, friendly, and knowledgeable. They kept you up to date with what’s happening with regards to your maintenance and also informed you as to what’s necessary to take care of right away, if you can’t afford to fix everything that needs to be fixed, and I like that about them. Malian is my service advisor and he is great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jejsmall, we are delighted to see this rating! Have a great day!
Great service.
Great service. Asif was very professional and set me up with a nice loaner that ended up saving the weekend. Quality work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wait Time improved to less than an hour for oil change.
Wait Time improved to less than an hour for oil change. They have great specials.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your review and are thrilled to hear about your experience at our dealership. Our goal is to offer exceptional customer service, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.
I Live In Columbus Georgia, So To Drive To Nalley Of
I Live In Columbus Georgia, So To Drive To Nalley Of Atlanta, Speak For Itself.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I was pleased that the wait time was reasonable.
I was pleased that the wait time was reasonable. The waiting area was clean however I didn't see any water available that I could see.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair