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Nalley INFINITI of Atlanta

(445 reviews)
Visit Nalley INFINITI of Atlanta
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (833) 546-3731 (833) 546-3731
Used (833) 546-3981 (833) 546-3981
Service (833) 546-3734 (833) 546-3734

Reviews

(445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My service Experience was excellent as always.

My service Experience was excellent as always. I had an appointment and they handled it expeditiously.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department was so friendly and very

The service department was so friendly and very communicative. Sam went above and beyond when he thought my car was not going to be done in time by setting me up with a loaner vehicle. While I did not wind up needed the loaner I appreciate Sam’s thoughtfulness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Really t great service.

Really t great service. I will continue to get my services At this location. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Samuel did a great job getting me in and out of my

Samuel did a great job getting me in and out of my express service oil change and tire rotation. My SUV look great after the service. I appreciate the innovative attention to detail. The express service was just that. Very efficient! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Intake was efficient courteous and quick with recognition

Intake was efficient courteous and quick with recognition of a customer as I entered into the service area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’ve been a long time customer due to the excellent and

I’ve been a long time customer due to the excellent and expert service I’ve always received. The Infiniti products are top notch and the service at Nalley is exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’m gonna be honest at first I felt like my advisor was

I’m gonna be honest at first I felt like my advisor was competent but as time went on, he showed me otherwise overall good job. I wouldn’t change my advisor for nothing at this point because he did do a good job. I would recommend Mr. Adams. Mr. Adams wasn’t Combative he value my opinion there’s nothing bad that I can say about Nalley infinity. There’s nothing bad that I can say about Mr. Adams overall they did awesome job . My brother told me I just needed to stay off Youtube and let Mr Adam’s do his job .. Mr. Adam’s you deserve all the reward's I’m sorry I gave you hard time …

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The oil change was fine, normal dealership pricing but i

The oil change was fine, normal dealership pricing but i got a recommendation to replace hood struts during the free inspection. I don't know where they got the pricing for replacement of the hood struts. $390??? I didn’t have that work done. I bought the struts for $28 (pair) and it took all of 5 minutes to replace and I'm no mechanic. I know they are a dealership and service is where they make their money but the price to do that work is straight up price gouging! I will seriously consider what work I have performed by them moving forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Totally Professional from the beginning to end .

Totally Professional from the beginning to end . I strongly recommend this dealership to anyone. The best dealership , I've dealt with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great service.

Great service. Asif was very professional and set me up with a nice loaner that ended up saving the weekend. Quality work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.