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Mercedes-Benz of Buckhead

(947 reviews)
Visit Mercedes-Benz of Buckhead
Sales hours: 10:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 10:00am–5:00pm 8:00am–5:00pm
Tuesday 10:00am–5:00pm 8:00am–5:00pm
Wednesday 10:00am–5:00pm 8:00am–5:00pm
Thursday 10:00am–5:00pm 8:00am–5:00pm
Friday 10:00am–5:00pm 8:00am–5:00pm
Saturday 10:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 901-0695 (888) 901-0695
Used (888) 901-0803 (888) 901-0803
Service (888) 910-3091 (888) 910-3091

Reviews

(947 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Buckhead from DealerRater.

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I was looking at purchasing a 2021 E53 cabriolet

I was looking at purchasing a 2021 E53 cabriolet remotely. David Olsen was fantastic and spent the time taking pictures and walking the vehicle facetime with me. While considering the purchase, ultimately having to secure my own shipping turned me away from this purchase. The dealer ship is A+++ in my opinion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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On 7/25 we brought our 2013 auto in for service.

On 7/25 we brought our 2013 auto in for service. We continue to return, although being solicited by a dealership closer to our home because of Hee Soo Hong. He continues to keep our car in the best possible shape. We just had new tires, all levels checked, our air conditioner serviced and whatever he felt necessary. Mr. Hong is a fantastic representative of your dealership as well as recognizing our needs. It’s worth the additional distance to be treated as very special customers. Thanks to all. The Polizzi’s.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mel is amazing.

Mel is amazing. From start to finish she kept me informed. She was referred to me and my referral expressed the same. I love that fact that she will be with me for the life of my car. I have a found a friend and sister in Mel. Her customer service is unmatched.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I only have wonderful experiences with MB Buckhead, and

I only have wonderful experiences with MB Buckhead, and this is solely because of my salesman, Paul marzullo. Not only did he get me the perfect car for me, but, he has guided me through having my car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Mell Daggs was great.

Mell Daggs was great. During the purchase process she answered all my questions and made was available after my purchase to assist with an issue I was having with the technology. I will definitely purchase with her again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Malcolm is amazing!

Malcolm is amazing! He’s attentive and gave me great service; I got a great deal on my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Malcolm Mackey is the best salesman I’ve ever worked

Malcolm Mackey is the best salesman I’ve ever worked with. He was very knowledgeable and genuinely concerned with my needs. His expertise and attention to detail made the entire car buying process smooth and enjoyable. I highly recommend Malcolm and the team at Mercedes-Benz of Buckhead for anyone looking to purchase a vehicle. Thank you for the outstanding service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I bought my GLC at this location from Ms Natasha Altman

I bought my GLC at this location from Ms Natasha Altman on February 29th this year. We had so much fun even in the rainy weather. Which she told me was good luck to purchase a car on a rainy day. She was attentive and accommodating. It was a wonderful experience! I highly recommend this Mercedes Benz location. And I definitely recommend Natasha Altman as your sales consultant!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Natasha is informative and knowledgeable regarding all

Natasha is informative and knowledgeable regarding all things pertaining to Mercedes-Benz vehicles. I have gone through her for my past four leases and will continue to use her in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Malcolm Mackey was very easy to work with.

Malcolm Mackey was very easy to work with. I will buy my next vehicle from him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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