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Mercedes-Benz of Buckhead

(947 reviews)
Visit Mercedes-Benz of Buckhead
Sales hours: 10:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–5:00pm 8:00am–5:00pm
Tuesday 10:00am–5:00pm 8:00am–5:00pm
Wednesday 10:00am–5:00pm 8:00am–5:00pm
Thursday 10:00am–5:00pm 8:00am–5:00pm
Friday 10:00am–5:00pm 8:00am–5:00pm
Saturday 10:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 901-0695 (888) 901-0695
Used (888) 901-0803 (888) 901-0803
Service (888) 910-3091 (888) 910-3091

Reviews

(947 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Buckhead from DealerRater.

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Barron is a great guy...He gave us an excellent customer service. He was respectful and answered all our questions. Was also sensitive to the fact that we had another appointment and made sure we left at a good time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dynamic Service Adviser

If you ever want excellent service for your Mercedes, take it to Buckhead Mercedes and ask for Noy. Noy is the Service Adviser for my 2014 GL450, and she oversaw every service need to completion. All I needed to do was relax when my vehicle is managed by Noy. She is the epitome of superb competence, genuine customer relations, and an unmatched consistently cordial captivating personality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I was having trouble pairing my new cell phone and Marie...

I was having trouble pairing my new cell phone and Marie was able to help me with that and a few more features. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cathy, thank you so much for the amazing review and the 5 star rating. We are truly appreciative for customers like yourself and we hope that you continue to enjoy all the features your vehicle has to offer!

As a birthday gift to myself, I decided to get myself a...

As a birthday gift to myself, I decided to get myself a new car. Thanks to George, I was able to find the perfect care for myself!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

From George and the rest of the Buckhead team, we hope you had an amazing birthday, and what better way to spend it than cruising in your new vehicle! Thank you, Amina, for taking the time to leave us your feedback and 5 star rating and we look forward to seeing you again in the future.

I just cannot express how satisfied I am with my visit...

I just cannot express how satisfied I am with my visit here and how highly I recommend this dealership. To put it simply, I can think of one word: Excellence. Shout out to our salesman George, who made the whole experience go smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Simon, we cannot express how happy we are that you were satisfied and enjoyed your visit with us! We truly appreciate you taking the time to recommend us as well as leave us your 5 star rating!

Thanks to George, I was able to put all of my questions...

Thanks to George, I was able to put all of my questions and concerns to rest and was able to find out exactly what model I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Jayden, on behalf of the entire Buckhead team, congratulations on the new vehicle! We are so glad you were able to find what you wanted! Thank you for the 5 star review and we hope to get to work with you again in the future.

Malcolm has always been a blessing to me and my...

Malcolm has always been a blessing to me and my family. Unfortunately, I totaled my first car purchased from him. Today I purchased my new SUZ and it has been the best experience. Wish I could give 10 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rashad, thank you so much for the 5 star rating and for the amazing feedback. Malcolm will be so happy to hear that you appreciated his efforts so much. If there is anything more we can assist you with, please don't hesitate to let us know!

I have been apart of the Mercedes Benz Family for over...

I have been apart of the Mercedes Benz Family for over six years and Joshua Jamison has been the best service advisor I’ve had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

We are so glad to hear that Josh was able to make your visit spectacular. Additionally, we truly appreciate your continued loyalty and we hope you continue to have nothing but 5 star experiences in your new vehicle!

Buyer

I have Purchased many cars from Malcolm Mackey at Mercedes-Benz of Buckhead. We have a long relationship and I’ve always been very pleased with the service I get from Malcolm and from the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Josh Jamison has been my service advisor at MB of...

Josh Jamison has been my service advisor at MB of Buckhead since I purchased my car in 2017. He is professional, clear in his communication, and I honestly feel that he does not recommend any services that I do not need. In short, I trust him and I hope that he will continue to be my go to advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love to hear this! Thank you so much for the 5 star rating and the fantastic feedback to Josh. We will be sure he is aware of how much you enjoyed his efforts and trusted him during your car buying experience.