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Mercedes-Benz Of Athens

(393 reviews)
Visit Mercedes-Benz Of Athens
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 436-4020 (888) 436-4020
Used (888) 670-4867 (888) 670-4867
Service (888) 806-3975 (888) 806-3975

Reviews

(393 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz Of Athens from DealerRater.

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Great, no pressure in buying the car.

Great, no pressure in buying the car. Did most of the task over the phone and emails. Have purchased several cars at the dealership. Only?s been pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Christopher, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Michael is the best car salesmen we?

Michael is the best car salesmen we?ve ever had the pleasure to work with. He was extremely knowledgeable of our vehicle choice which helped in narrowing down our choice and making for a great buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Athens. Please don't hesitate to reach out if there's anything additional we can do for you.

It is always easy to deal with the service people.

It is always easy to deal with the service people. I get a car and am on my way in no time. The only thing that is ever a problem is the survey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello George, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Outstanding!

Outstanding!!! From being to end the Superb Service was unbelievable!! To say the team ?Took Great Care? of Us would be an understatement!!! Your Team Did It All And We Can?t Thank You Enough!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ronald, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Athens we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Sam Escobar is an excellent dealer associate.

Sam Escobar is an excellent dealer associate. Very helpful and knowledgeable.. Very satisfied with the care of my car which has a personal importance. Appreciation of overall service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Katheryn, we are pleased to hear of your experience with us here at Mercedes-Benz of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Our visit to the Athens Mercedes dealership was such a

Our visit to the Athens Mercedes dealership was such a wonderful experience. The Agent, Michael, was very professional and knowledgeable and was able to guide us through a very difficult process and along with the financial agent, Curtis, we were able to get a God deal and we are now the owners of a great vehicle. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Barbara, we are pleased to hear of your experience with us here at Mercedes-Benz of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

I had a great experience at Mercedes-Benz Athens.

I had a great experience at Mercedes-Benz Athens. The staff was welcoming, professional, and helpful. They were easy to work with. It was a smooth, stress-free process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephanie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Terrific service.

Terrific service. The team was able to squeeze me in last minute. I did not have an appointment. All work was finished same day. Wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Walter, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Very professional atmosphere.

Very professional atmosphere. Everyone was friendly and helpful. My salesman Robert was exceptional. I will return and ask for him for my next car. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nancy, we are pleased to hear of your experience with us here at Mercedes-Benz of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

From the moment I started working with Tonya, I knew I

From the moment I started working with Tonya, I knew I was in good hands. She made the entire car buying experience not only easy but truly enjoyable. She was incredibly patient, kind, and attentive to every detail of what I was looking for. Tonya went out of her way to make sure I felt confident and informed at every step. She even gave me the opportunity to customize my vehicle, something I had always hoped for but didn’t think would be possible. Her consistency, professionalism, and genuine care made such a difference. After looking at so many cars and feeling a little discouraged from previous experiences, working with Tonya was a breath of fresh air. I’m deeply thankful for her guidance, her patience, and for making such an important moment in my life feel so special. I couldn’t have asked for a better person to help me through it. If you are looking for someone who will truly listen, care, and make the experience memorable, I can’t recommend Tonya enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Stefanny, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Athens. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!