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RBM of Atlanta

(1,083 reviews)
Visit RBM of Atlanta
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (877) 709-7890 (877) 709-7890
Used (877) 687-1567 (877) 687-1567
Service (678) 268-6207 (678) 268-6207

Reviews

(1,083 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Atlanta from DealerRater.

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Dealer assured me that I would qualify for the loyalty...

Dealer assured me that I would qualify for the loyalty accelerator program when I turned in my lease, even after I purchased my car. After I turned in my lease I got hit with the bill for turning the car in early even after the dealer assured me repeatedly that I would qualify. Sticking me with a 3k+ bill and telling me that it was my fault for not informing my salesman of how I bought the car. And this was the purchase of a new E63

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Don was so helpful and made the whole process a process a...

Don was so helpful and made the whole process a process a piece of cake.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

T thank you Jordan Mendez, roadside technician, for your...

T thank you Jordan Mendez, roadside technician, for your very prompt and professional service. You are appreciated thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve Edwards help my wife and I find the car of our...

Steve Edwards help my wife and I find the car of our dreams. Not only did the car check all our boxes, but Steve and the team at RBM made the experience second to none. Great advice, excellent understanding of our needs, and the flexibility to accommodate our schedules made all the difference!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mr. Edwards is awesome. He has always helped me when I...

Mr. Edwards is awesome. He has always helped me when I needed a new car. All I have to do is pick up the phone and call him and he will make it happen. He's the best!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Worst experience ever! I do not recommend this dealership...

Worst experience ever! I do not recommend this dealership at all. With COVID situation you must be present in a dealership to sign paperwork and take car delivery personaly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

What a wonderful experience of buy a car from RBM ATLANTA...

What a wonderful experience of buy a car from RBM ATLANTA I want to shot out to JIM Stagmeier for smooth experience of finding a car i need thank you jim and Team ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kay is an amazing sales rep she goes the extra mile. I...

Kay is an amazing sales rep she goes the extra mile. I really loved working with her on the purchases of my cars I bought from RBM. I appreciate her and her extra mile service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I have bought 5 vehicles from Kay Goggins over the past...

I have bought 5 vehicles from Kay Goggins over the past several years. Her experience, knowledge, and professionalism are unmatched in this market! She is a leader in her industry; attentive to her client's needs and a pleasure with work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

We had a great experience working with Doug on the...

We had a great experience working with Doug on the purchase of our first Mercedes! He was friendly, knowledgeable, and very easy to work with. RBM had the exact car we wanted at a great price. Living out of state, we made the three-hour drive to the dealership and took the car for a test drive. After the test drive, we had our trade-in appraised and the rest of the purchasing process was seamless and quick. We highly recommend working with Doug and would absolutely purchase another car from RBM!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.