Reviews
Buick LaCrosse
Reggie was kind, very thorough and took time showing me how the car works. He does his job very well and should be salesman of the month!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Veronica and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Reggie was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Hennessy Cadillac Team
Attorney
David Bush the salesman is outstanding. I was a little disappointed that the dealership did not offer to pick up all or a part of the repairs for my vehicle which they took in trade.
- Customer service 5.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the feedback! We are happy to hear about your positive experience at Hennessy Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Hennessy Cadillac Team
I am giving Hennessy Cadillac service a 5 star on my new...
I am giving Hennessy Cadillac service a 5 star on my new purchase in the Cadillac family, not because they are perfect. It is because when they are not and an issue arises they take the moment to ensure to just NOT Fix the problem, they want you to be happy and have a great experience as you should. Big shout out to the finance team!!! See you in a few years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Hennessy Cadillac Team
Buyer Beware
Over Two months later and our vehicle is inoperable. We don't have said vehicle in our possession. A brand new Escalade ESV and was sold to us as a lemon. The management here is a joke and are so arrogant that they refuse to intervene leaving is with no choice but to take legal action. Meanwhile we are driving a loaner (basically a rental) that they will pass off as new. We bought our last Escalade at Classic Cadillac but made the mistake of coming here because it was closer...NEVER AGAIN. Do yourself a favor and shop elsewhere. I should have known better with the racist behavior of the front desk clerk. She refused to even acknowledge us the entire time we were there.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We acknowledge your review and are currently looking into the events you’ve detailed.
Felicia Jones Jones made our buying experience super easy...
Felicia Jones Jones made our buying experience super easy and stress free. We couldn’t have asked for a better sales person we strongly recommend this dealership and our salesmen
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Antoria, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Hennessy Cadillac Team
Ms Felicia was very good to us and made us feel right at...
Ms Felicia was very good to us and made us feel right at home. I couldn’t have asked for a better experience than buying a car here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review, Myra! We're glad to have Felicia on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Hennessy Cadillac Team
Marlene and the entire team were great!
Great Dealership, the process was pretty easy and the customer service was awesome. I would definitively recommend this dealership. I am very pleased with my purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Hennessy Cadillac Team
Cadillac Don is the best there is! Got us together and...
Cadillac Don is the best there is! Got us together and treated us like family staying afterwards over 2 hours! Thank you Cadillac Don for treating us fairly and like family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. We are pleased to hear that Don was able to provide an efficient and overall positive experience. Sincerely, Hennessy Cadillac Team
Ms Felicia was excellent with her customer service and...
Ms Felicia was excellent with her customer service and ability to work out my deal. I plan to refer other family and friends to her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review, ! We're glad to have Ms Felicia on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Hennessy Cadillac Team
Happy customer
If you’re looking for a new vehicle stop by Hennessy Cadillac and speak with Reginald Batts Best car salesman I ever had..Thanks to Reginald I’m riding like I’m the president
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Reginald was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Hennessy Cadillac Team