Reviews
I’ll give them xxxxxxfor fixing an issue
I wrote a review on here with an issue I had that did take almost two months to fix. It was just paperwork. To get a response after trying emails and phone calls, it did take a review to get it settled. After having a HUGE issue with a third party Hennessy Cadillac uses, it did make me appreciate not to be fearful and punished for a not glowing review. I did contact Hennessy to let them know what happened with the third party they used because it is serious and, based on their response last time, I am hopeful and expecting them to follow up and listen and take what I tell them seriously. Based on how they handled me, they should not want to be associated with this third party on their cars. Again, it makes me appreciate how professional Hennessy was. You should never fear letting people know the truth. Hennessy, don’t let me down!!!
- Customer service 3.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lh, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Edward Camden, ecamden@hennessy-auto.com
Kayla Callahan
The entire experience was amazing! Very smooth and great customer service! I am so happy with the service I received and I would highly recommend this dealership! Very happy!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kayla, we love hearing about customers that have a great experience with us. We know that buying a car is an important decision and we are proud that you chose us for your automotive needs. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Hennessy Cadillac Team
Mrs Rawlins
David Bush was excellent to work with in buying my new Cadillac XT4 today. He answered all of my questions and helpEd me so much with setting up the new car. This is the third car I have purchased from Hennessy Cadillac and they received five stars in my book
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Hennessy Cadillac Team
Auto shopper
Shopped several dealerships to find the best car for the best price. After several weeks of searching we returned to talk with David Bush at Hennessy. We purchased our last vehicle through David who we found to be very professional and helpful. After a couple more visits, a few phone calls and many emails we found the right car. David then helped us put together the right price to close the deal. Thanks again David!
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Dan and Rita and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that David was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Hennessy Cadillac Team
Pre owned Cadillac
Bought a certified preowned Cadillac XTS from Reginald Batts at Hennessy Cadillac. Reginald showed product knowledge, answering questions and explaining features. The buying process was smooth and effortless. No pressure, no up selling. Very pleased with the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Hennessy Cadillac Team
Best Car Shopping Experience Ever
2nd Cadillac I've bought from David. I had dealings with him from a previous Cadillac dealership since 2006 and the buying experience was always excellent and straight forward. I have been driving new and used Cadillacs since 1992 and when I get ready to buy another I will call on David to help me with the purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Charles. We are very happy to hear that David could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Hennessy Cadillac Team
No Hassle Experience
Hennessy Cadillac in Duluth is top-notch. From the time we arrived until we completed our purchase, it was a no hassle and friendly experience. Don't hesitate to give them a visit and if you want a great sales consultant, make sure you ask for, Donald Wooten.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dorothy, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Hennessy Cadillac Team
Martha Sellers
The buying process is unbelievably long. However, David Bush is the best. He is very pleasant and was thorough in explaining the operation of the car I purchased. Thanks, David!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Martha! We're glad to have David on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Hennessy Cadillac Team
Great experience
David Bush was incredibly helpful in paying attention to our concerns and questions. Had a list of 15 items to discuss and all were eventually covered. Further, we were trying to deal during the COVID and David made it easy.....bringing the car to show, and bringing the papers to close. Pleasant and enjoyable to work with.....would recommend David Bush and Hennessy without hesitation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Hennessy Cadillac Team
great place
excellent experience - would highly recommend. very helpful and knowledgeable . overall very satisfying experience. flew in and drove the vehicle 500 miles home - thanks again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Hennessy Cadillac Team