Ford of Upland

Ford of Upland is very personable with their customers. I had a easy and fantastic experience re-financing my leased car. I was helped by Hakim who is great!

Kim Hawkins is my new service advisor she was amazing. I have had several bad experiences at Chino shills Ford and will not go there anymore. I live a few blocks from them. After my experiance with Kim I will be bring my car to her from now on. She listens to you and figures out what’s going on. I felt so comfortable leaving my car with her. Thank you

Wow! For a man who’s been buying cars for the last 30 years I have to say this is one of my favorite experiences. Drove to Ford of Upland all the way from Chino and now I feel it was well worth it! As soon as I got out I was greeted by salesman name Mina Mikhail Who treated me and my family with respect and dignity while keeping in mind that I am short on time he was able to get me a great deal and pay off my old vehicle no has a link Who treated me and my family with respect and dignity while keeping in mind that I am short on time he was able to get me a great deal and pay off my old vehicle.I had to run to a job site he help me finalize the deal just so I can come in and pick up. Mina and the store manager Mr. Z did a fantastic job and I will continue doing business now with Ford of Upland as a pose to Chino Hills Ford and Citrus Ford. I strongly recommend anybody who’s looking for a easy going genuine experience at a car dealership to visit Ford of Upland and ask for Mina

The people is Service is awesome. Eric H Mark and Kim are great. John Engelhardt is a real stand up Operator. Destiny and Olivia on the phones are second to none. The techs are top notch! You'll never come across a more experienced, loyal, and committed group of professionals.

After dealing with the nightmare of Sunrise and Citrus Ford’s service department, I tried Upland and I’m so glad that I did. Everytime I have an issue I call Steve Martinez and he goes above and beyond to make sure the problem gets fixed and that i am accommodated with a car to use meanwhile. Thanks Upland Ford!

Excellent customer service skills In a timely matter Took exactly how long they told me it would Price was good as well And car was ready to go when I pulled up fron and car was ready to go Pulled up front after paying the cashier

When I got to the dealer, Kamal was very friendly and had great conversation. He listened to what I wanted and did not push anything except that. Kamal was extremely detailed and energetic. I definitely feel like this was a pain free shopping experience.

Kim is awesome. The only service rep I’ll see when I go there. She’s always taken care of me like family. The best in her field!

Everyone did an excellent job and service was completed in a timely manner. My service was covered under my warranty so no out of pocket expenses.

Quality of work was very good and well done. I’m satisfied how fast they got the work done. Hopefully it will solve the problem.