Reviews
Nice but unhelpful
Rep was nice but my car was not repaired properly. Ford wants me to wait till my car falls apart or I injure someone before they are willing to fix a known defect with my car. Very very unhappy. Will never buy another Ford vehicle again. Total denial of obvious problems!!
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
5 star dealership !
I’ve purchased several vehiicles in my lifetime . Upland Ford is by far the best dealership that I have EVER dealt with ! The entire staff , including but not limited to the ownership , salesman and finance were professional , courteous and patient ! Thank you all for my wonderful experience ! I will definitely be promoting Upland Ford !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of all of us at Ford Of Upland, I would like to thank-you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience here. We will be sharing your feedback amongst our team. Thank-you
Professional, easy & fast
Steve was professional and easy to work with, made the paperwork portion of the service good. Was in and out in about an hour, no messing around trying to upsell.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That awesome news since we strive to deliver professional and efficient customer service . Thanks for sharing.
Quick, easy and more than I expected
I had an appointment and showed up almost an hour early, they still took me in right away. I walked next door to go to the gym for an hour and by the time I was done working out my truck was out front, washed and oil changed completed! Made my busy mom life so much nicer with service like that! Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow that is great news. Thank you for allowing us to be of service. We do value your time and appreciate your business. See you next time.
Basem Yousef
Great dealer and great deal Basem Yousef is very helpful. The finance is great and car is clean great every where Thanks for your help
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
upland Ford
Great stor I felt I’m home . Basem is very friendly and helpful. Thanks upland for for having nice salesman .Jeff Sales is great help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank -you it is our pleasure to welcome you to our growing family.. Thanks for the kind words.
2019 ford fusion hybrid
Great service from this dealership. Friendly people, helpful, and made me feel at home. I got a call from Selena and had a feeling this would be a good day to upgrade my Fusion. Ahmed was very, very helpful and courteous as well as knowledgeable about the Ford brand.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We believe that our customers deserve nothing but a stellar experience. It makes us happy to hear that our team is accomplishing that. Thank-you ,we appreciate your business.
Excellent Service!!!
Camal went above and beyond in providing my wife and I exemplary service. He was personable, knowledgeable and went out of his way to create an authentic relationship. We whole-heartedly encourage you to seek him out when purchasing or leasing your next vehicle. And beyond Camal, the manager Jose, made us feel like we were in the right place. His expertise and willingness to see us happy was phenomenal !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank- you for taking the time to share your phenomenal experience ,Customer Service is very important to us, Thank you for sharing.
Quick!
This dealership is awesome. Everything was so quick and easy. I would definitely recommend anyone to come here. Thank you so much for your help, Tommy! I am super grateful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chelsea, We are super grateful for customers like you. Thank you for sharing and recommending us that's how we grow. Thank you so much for choosing Ford of Upland.
Amazeing
One of the best sales mans you can work with. They did a outstanding job. Jeff is one of the best sales reps out there. Defianlty would come back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow Thanks for the shout out for Jeff , we are so please to hear you will be back . Welcome to the Ford of Upland family. See you soon.