Reviews
We are a Jeep family, and in the last five years my...
We are a Jeep family, and in the last five years my family has purchased five brand new ones. A few weeks before Christmas I decided that I wanted to surprise my wife with a brand new Grand Wagoneer. The vehicle is pretty new and hard to find. I talked to numerous dealers around Southern California and the experience was horrific! I was lied to you about inventory, terms of finance, and even laughed at when I brought up the payment calculator that jeep has on its very own website as being something the dealer was not only not familiar with but could care less about. Fortunately I was referred to Ricky at Glendora Jeep. He didn’t give me all the answers I wanted to hear, but everything he told me was honest, true, and professional. I was able to pull off the surprise a day before Christmas. Even though the dealership had been ravished with Covid, they stuck around and gave us a quick, clean, and professional signing and delivery. Don’t waste your time with stores like Ontario or Orange Coast, go right to Glendora Jeep and ask for Ricky.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, The Glendora Dodge Chrysler Jeep Ram Team
Pretty easy going dealership staff will help you and take...
Pretty easy going dealership staff will help you and take care of you. Damian helped me and got the truck I wanted on such short notice. I’d recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! We really appreciate your business. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Dealing with Debbi Hafner was amazing. She is the sales...
Dealing with Debbi Hafner was amazing. She is the sales manager and I will be buying another car from her in the future. Damian Cuevas the sales consultant on the other hand was terrible. Honestly if Debbi hadn't called me back after I called to complain about Damien we would have gone elsewhere to purchase the vehicle. Dealership staff was great once we went in to sign the paperwork but again just be cautious of Damien. He basically had me fill out all of the information online and once it was time to discuss the car he said "It is a sellers market and I can dictate any price I want" Car was listed for $53,980.00 online and Damien told us for this car was no less than $65,000.00 He is a crook and honestly a terrible salesman. Debbi is awesome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Glendora Dodge Chrysler Jeep Ram Team
Another Amazing Transaction with Sales Manager Debbie...
Another Amazing Transaction with Sales Manager Debbie Hefner & Salesman Frank Elliot. They worked to hard to locate, deliver and provide me the very best pricing options. I intend on working with them again in the next few months to purchase a new Ram Truck w/ the many options I need. Thank you again - Glendora Dodge, Debbie Hefner & Frank Elliot. Tim
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Glendora Dodge Chrysler Jeep Ram and it’s great to hear of your continued business. Debbie and Frank wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new Ram! Sincerely, The Glendora Dodge Chrysler Jeep Ram Team
we had a wonderful experience! These people are "Top...
we had a wonderful experience! These people are "Top Notch". I feel like we made new friends. Sales manager Debbie and Sales Man Frank were very helpful and answered all of or questions. I would and will recommend them in a heart beat!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Glendora Dodge Chrysler Jeep Ram Team
I had an amazing experience at this dealership. Bill and...
I had an amazing experience at this dealership. Bill and Lyndon were super polite answered all my questions and concerns. I went in looking at a new 2021 scat pack charger widebody. I traded in my Honda Accord sport they made the process easy and quick. I can honestly say I have no regrets this dealership holds there word when it comes to customer satisfaction and care. I highly recommend anyone looking for a dodge to go check them out….
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Glendora Dodge Chrysler Jeep Ram Team
Great experience there,best of any dealership I've been...
Great experience there,best of any dealership I've been to. Mr.Reader, Mr Akhlaghi, and Mr. Zimmerman were friendly, they were beyond just interested in selling a car. They dealt with me as if they knew me personally, which was a welcomed change to what I have experienced at other dealerships
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Glendora Dodge Chrysler Jeep Ram Team
Straight to the point. Didn’t give me the run around and...
Straight to the point. Didn’t give me the run around and got me Into the car that I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Glendora Dodge Chrysler Jeep Ram Team
Shamil Reader helped me get my dream 2021 Dodge Charger....
Shamil Reader helped me get my dream 2021 Dodge Charger. I had the best rate. He went above and beyond to make it easy for me to get the car—I was busy at work, so he even drove down to my location just to get some signatures and make it easier for me to just go to the dealership later that day, and drive off with my dream car. Quick and easy process. I definitely recommend Shamil Reader and his dealership in Glendora!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Glendora Dodge Chrysler Jeep Ram Team
A "No-hassle" experience! I went to the dealership on a...
A "No-hassle" experience! I went to the dealership on a Thursday and test drove a Jeep Gladiator Mojave. I couldn't make the purchase that day because I was leaving on vacation, but when I came back they allowed my wife and I to test drive it again. Needless to say we decided to purchase it. The dealership experience from sales, to finance, to talking with the manager was exceptional. I have purchased 30+ cars over the years and this was one of the best. I will come back for future purchases and refer my friends and family. Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Glendora Dodge Chrysler Jeep Ram Team