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Glendora Chrysler Jeep Dodge RAM

(520 reviews)
Visit Glendora Chrysler Jeep Dodge RAM
Sales hours: 7:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 7:30am–8:00pm 7:30am–6:00pm
Tuesday 7:30am–8:00pm 7:30am–6:00pm
Wednesday 7:30am–8:00pm 7:30am–6:00pm
Thursday 7:30am–8:00pm 7:30am–6:00pm
Friday 7:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–7:00pm 8:00am–2:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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A "No-hassle" experience! I went to the dealership on a...

A "No-hassle" experience! I went to the dealership on a Thursday and test drove a Jeep Gladiator Mojave. I couldn't make the purchase that day because I was leaving on vacation, but when I came back they allowed my wife and I to test drive it again. Needless to say we decided to purchase it. The dealership experience from sales, to finance, to talking with the manager was exceptional. I have purchased 30+ cars over the years and this was one of the best. I will come back for future purchases and refer my friends and family. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Glendora Dodge Chrysler Jeep Ram Team

If you want a great experience buying a car Go to...

If you want a great experience buying a car Go to Glendora Dodge Chrysler Jeep.Frank took Exceptional care of us gave us a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Glendora Dodge Chrysler Jeep Ram Team

Thank you Cayman Johnson and the great team at Glendora...

Thank you Cayman Johnson and the great team at Glendora Jeep!!! Fast, friendly, and fair! I had been shopping for a Jeep Wrangler for several months and visited several dealerships. Not only did Cayman hold the hard to find Jeep Wrangler for me; the team worked hard on finding me the lowest interest rates and best deal possible. I had shown up late after work and the team stayed after hours taking care of my wife and I until we were fully satisfied. Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Glendora Dodge Chrysler Jeep Ram Team

Generally a rellay positive experience, Dimitri was very...

Generally a rellay positive experience, Dimitri was very professional as well as helpful with all the info I needed in order to finalize my special order. They do have a pretty nice inventory of vehicles as well, and they are giving out big rebates on some of the gladiator models.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Glendora Dodge Chrysler Jeep Ram Team

Overall great experience. Dimitri Ramos was the sales...

Overall great experience. Dimitri Ramos was the sales associate that assisted me and I truly enjoyed his overall demeanor. Never did I feel pressure to make a purchase or become bombarded with phone calls. That is why I decided to make the commute to my purchase there at Glendora Jeep instead of my local dealers in the Los Angeles/Long Beach area. It was a month long process yet, Dimitri and his team were to locate the exact vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have an awesome experience. Sincerely, The Glendora Dodge Chrysler Jeep Ram Team

This review is in regards to the service department. I...

This review is in regards to the service department. I recently bought a new truck from this dealership and after the first month I started having mechanical issues with it. I contacted the service department which had me on hold for 40 minutes just to tell me they couldn’t give me an appointment for 3 weeks. I spoke to Jason who told me to bring it down for the repair and he would give me a rental vehicle which I had requested and he agreed to. I arrived on the day of my appointment and he told me he couldn’t give me a rental so I had to re-schedule my appointment because I wasn’t able to leave my vehicle after I explained to him I could only bring my vehicle if I was provided a rental. I went home and called back to reschedule just to be on hold for hours only to be told by Jason again I had to wait another 3 weeks for an appointment. I asked to speak to the service manager and I spoke with Ryan who basically told me they had no room for me and maybe I should try another dealership. I paid over a hundred thousand dollars for a truck and was made promises I can bring my truck down anytime if I ever had problems. These people are dishonest and will tell you anything to make a sale obviously and the service staff basically hangs up on you when you call them when you finally get through to them. I chose to have my repair done at another dealership where my business will be appreciated.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our team has acknowledged this review.

Thanks to Reader and the team for being up front with us...

Thanks to Reader and the team for being up front with us through each step of the process and by hearing our concerns along the way about things we disagreed with. Everyone was friendly and very courteous and went out of their way to get the deal done. Got the car I wanted and was able to trade in my car as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful feedback. We will share your comments with our team and we look forward to working with you again down the road.  Sincerely, The Glendora Dodge Chrysler Jeep Ram Team

Shamil Reader and Tony helped me so much. They got me the...

Shamil Reader and Tony helped me so much. They got me the car I wanted I recommend going to them. Very happy with my perches.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent sale's transaction from the glendora Chrysler,...

Excellent sale's transaction from the glendora Chrysler, dodge, jeep and Ram team! I highly recommend the sales team of Deborah Hafner, Mehdi Akhlaghi and Dimitri Ramos.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience, the salesman Dimitri was great. He...

Great experience, the salesman Dimitri was great. He answered all my questions and was very helpful great customer service. Overall great, fun experience purchasing my new car..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.