Reviews
Great Service Department!
This is a very good dealership. I came in with my Ford truck and had a brake job done. When I picked up my truck the brakes was not to my liking so I let them know and they took care of me and made sure I was happy before leaving. I give Trotter Ford a 10 + on my satisfaction level. My service advisor Christy always goes above and beyond for me. So if you want great service and customer service I would recommend Trotter Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you! We are happy we could take care of your service needs in a timely manner to your satisfaction!
Great people
I'll keep going back to enjoy the friendship and loyal seevice they give to there customers
- Customer service 4.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank You!
excellent service & great people
Excellent work and service as always. Fast and friendly with best prices and deals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had such a positive experience with us, Kelly! Don't hesitate to call us if you ever need anything. Be safe on the road.
Customer
Oil change, tires rotated. New service manager excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank You!
Software upgrade
trotter ford WAS ABLE TO TAKE AN UNSCHEDULED REPAIR AND IT WAS COMPLETED THE SAME DAY
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback, Kenneth. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Feel free to stop by if you ever need any more help.
Customer Loyalty
As always the Trotter Ford team in the person of Mrs. Kim Anderson took care of my new vehicle needs with no problem
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank You!
Great services
They fixed my problem and the staff is great!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you! Glad we could take care of your problems.
Excellent Service
Chrysty B. assisted me on Jul 22, when I had my standard regular mileage Service done. Was very impressed with her and specifically asked for her for my problem on Sep 22 when I was having a problem with tire pressure indicator light constantly coming on and having my usual Gas Service Station put and re-put air in. Chrysty was helpful yesterday again, and consider her to be my POC choice for Service calls. The Paper work did not show the name, but the guy who did the work to check the tires was very knowledgeable in explaining to me and cautioning me to "always" use the "sticker PSI" shown on the car for the PSI, which I will do/caution whoever is putting air in the tires. Thank you, Brenda Rump
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy Christy could take care of your needs! Thank you for continuing to do business with us!
Great service.
Great, timely service for my 2012 Ford Escape. Thanks again!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you!
Service was satisfactory
Everything was great except ride to work. Late driver
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you! Sorry for the late driver!