Reviews
Vehicle maintenance
Very pleased with quality of service and professionalism by the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nunzio, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Thank you and take care!
2015 ford f350
Alway good at show low ford, from start to finsh. Have bought several vehicles thru the years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We love our new truck!
Buying a car is a daunting task. However, the people at Showlow Ford made buying our new truck a non hassle experience. We love our truck and have no regrets!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nathen, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Ok service but too expensive.
Good service but they charge too much for what it was. I thought it would be under the warrantee but surprise surprise it wasn't. What they did works and it was a smooth process but could have gotten the same elsewhere for less money.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Quality over quantity
Woooohoooo!!!! Loved everything about this place. Actually had fun.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark, your comments keep us motivated and working hard for all our guests! Thank you again for choosing Show Low Ford, Inc., and we hope to see you again soon!
Ridiculous Service Time
Took my F150 into Show Low Ford for rear brake pads and the heater was not working. Appointment was scheduled for the day before New Years. This should never happen when parts are going to be ordered for a repair. They ended up having my truck for 9 days for 5.8 hours of repair work. Unacceptable.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for sharing your honest feedback. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please contact Guy Hatch at (888) 686-7070 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.
YAHOO
Excellent Customer Service. The application process was in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Showlow Ford
Salesman was very helpful, knowledgeable and attentive. He listened to needs and was responsive whether it be over the phone or through email. It was a very enjoyable buying environment with he staff at showlow ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Benita, we're happy you found our staff to be so supportive during your experience here at Show Low Ford. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Love my truck
Enjoyed everything dealing with Bob since the last time I bought a 2004 Ford Ranger at the end of 2004. I was so glad the ranger came back out . Bob took the time to explain everything even to call me at home to see if there were any questions that he could answer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cathy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
A New Car!
I found both the service department and the sales department to be both accessible and helpful as I worked through my options and decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase