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Wilson Chrysler Dodge Jeep RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (464 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (464 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

Great staff. Very Friendly and respectful. Best service experience I have ever had. I would recommend this service department to everybody I know. Thank you Wilson’s

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wilson Chrysler Dodge Jeep Inc Service

Easy to schedule service; accommodating service team with experienced service technicians. Work was completed quickly and car returned when expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service!!

Jason went far and beyond to meet or needs for a 5th wheeler! Great Service , very polite, he’s very down to earth! The sale went as smooth as silk!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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courteous repair team, clean facilities

Service team was good. Only problem was with Mopar Warranty I purchased with the new car. They made it take longer to get repair done than necessary not Wilson's fault.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly personable staff

Friendly, personable service from staff in communicating and making customer feel comfortable with the dealership and service being provided during the visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A-1 Service

Very attentive to our needs. Greeted by manager/sales representative, then a knowledgeable service technician and then a service writer. Only asked once when we arrived with travel trailer in tow. We dropped the travel trailer in a suggested parking spot and they brought the truck in for diagnostic testing pronto. Within 45 minutes the verdict was defective battery. The ironic part was that we stopped the day prior at another dealership and they tested the battery per request. They tested it normal in the parking lot lacking genuine interest in finding our problem of needing a jump start in the morning. Very disappointed in that dealership. Wilson was right there to consult, diagnose and solve the issue with honesty and authority. I highly recommend this dealership for honest service and friendliness. A-1 in my book. We will keep them in mind next time as we pass through again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

I ordered my New Ram TRX on 12/7/2021, knowing upfront that it would take a long time for delivery, Vern kept me updated on the progress and as soon as it was delivered he had everything ready when I arrived for pick up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Clean facility, good service

Jennifer and Junior in the service department were very helpful, professional courteous and understanding in every way possible. Truly an example of good customer service!! The receptionist was always very cordial as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Always polite and easy to deal with. Great service, and always greet you by name. Repeat customer - 4th vehicle purchased and serviced at Wilson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great quick and quality service

I can appreciate their Quick and Quality service. The waiting area needs definite help but the service is what matters most.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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