Reviews
Great service
Larry gave excellent costumer service, and so did the shuttle driver. Both were very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you enjoyed working with our staff, Glen. We sincerely thank you for your business and hope to continue serving you for many years to come!
Air bag light
I had an airbag light and it was diagnosed and a part ordered while i waited.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Services and Great Staff!
Made an appointment for recall services on my vehicle and it was the first time I was going to the location since I moved to the high desert and the service was exceptional and friendly. Amanda made sure I was informed of the time frame and when they would call me to pick up the vehicle and including asking me if I was going to require shuttle services. I was happy with everyone's assistance and would definitely give Sunland Ford a 1o star rating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you enjoyed working with our staff, Rolando. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Great service, poor product
I have recommended your service department to several people. (One friend said that, years ago, they had an awful experience with your service, but was happy to know that things have improved.) My complaint is with the Ford product. I purchased my 2013 Ford Focus, used, in January, 2015. Since that date, I am now waiting to have the THIRD clutch arrived to be installed, and have also had to have the transmission replaced. But going back to YOUR service department, it was they who, after my first clutch was installed, notified me that the additional work needed to be done--all still under warranty. You have good people! John P. Lotze
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Feel free to stop by if you ever need any more help.
Safe on the Cajon Pass
Sunland Ford did a good job repairing my Escape. They went beyond to check out a concern I had with the brakes after they had locked up and confirmed that the car was safe for me to drive. This was very important to me as I commute the Cajon Pass every day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service
Purchased a 2015 Ford Fusion Hybrid. Love the car and the salesman, sales manager and finance representative were all helpful and very nice!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
I took car into another cord dealer they gave it back without fixing took to you fixed and ba k next day.greT At job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at Sunland Ford! Hope you're enjoying your vehicle, and as always, drive safe!
Great service
Larry was extremely helpful and courteous. Everyone was nice and got my vehicle finished very fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. If you need more help, our team is available to talk -- safe travels!
My Service F150
As always Sunland Ford took care of my truck and did an exceptional job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're always happy to help our customers at Sunland Ford. We hope to continue serving you for many years to come.
Great Service
Your staff was very helpful and explained everything very will. Also very good customer services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase