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Moore Buick GMC

(2,973 reviews)
Visit Moore Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2022 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 378-0746 (910) 378-0746
Used (910) 378-0698 (910) 378-0698
Service (910) 459-4463 (910) 459-4463

Reviews

(2,973 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moore Buick GMC from DealerRater.

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Professional Excellence at its Best

I have had the opportunity and pleasure of working with Juan, Wayne, and David on my last 5 vehicle purchases in the past 2 years. Each time I've returned to Moore Buick GMC of Jacksonville, NC, I've done so with full confidence these three men will ensure I receive the best deal for the best product on the market. I know when I make my vehicle purchases they will be there time and time again to assist with any and all of my vehicle needs. 100% satisfaction achieved each and every time I have made a purchase and when I stop by for routine service and maintenance. There is no doubt about it; everyone at Moore Buick GMC of Jacksonville will go above and beyond to take care of their customers as if they are family. This includes being taken care of after the sale by the outstanding service department professionals, like R.J., Kim, and Derrick to name a few. It's is difficult to put into words the peace of mind provided by their professionalism and commitment to customer satisfaction, knowing you are part of a family who will look out for you long after the sale is completed. Thanks Juan, Wayne, David and all that staff that make Moore Buick GMC. Sincerely, Rich

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience!

I purchased a new GMC Canyon pickup at this dealership. The sales associate was very knowledgeable and helpful in making my selection. The entire staff was great making the purchase very pleasant. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent

Mr. Johnathan is so great! He was super friendly and very kind! Excellent guy to work with. The whole dealership was nice, clean and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience!

We had a great experience and found our salesman Jonathan to be friendly and informative. He worked with us to get the deal we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome people!!!

Blake is a great sales man with the customer always on his mind, quick response is what he’s about. If you want good deal talk to Blake. Will buy more with the Moore GMC team, thanks, Blake, and Mr. John G, and Mr. Paul for the great service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2 Great Experiences!

This was our second awesome experience with Moore Buick GMC! Robin and Paul made the process so quick and easy for car buying! Got a great deal and the great personalies made for a fun and productive afternoon! Thanks again guys! So happy about my new Tahoe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Number 6

This is my 6th sierra I've owned all bought from Moore Buick. I will not buy anywhere else .this is my 3rd 2500 hd .very impressed with the quality and abilities of this vehicle .Juan Espinoza was a great to work with .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Absolutely the BEST!

Mario our sales guy, made the whole buying process smooth & comfortable! We never felt pressured. He took his time. Made sure we were happy with our selection. This was absolutely the best service, we have ever received, from a dealership! Everyone was kind & welcoming! Mario is a genuine & outstanding salesman! We are Moore customers for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Getting an AT4

Everyone that I interacted with was very professional and helpful. No one was pressuring me to buy anything but instead was helping me find the truck I wanted and could afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very pleasant

My experience was very honest and straight forward.I was told up front what they could do and would do ,I felt like they went above and beyond to satisfy my want for my truck that I wanted.I am completely satisfied with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.