Reviews
Professional Excellence at its Best
I have had the opportunity and pleasure of working with Juan, Wayne, and David on my last 5 vehicle purchases in the past 2 years. Each time I've returned to Moore Buick GMC of Jacksonville, NC, I've done so with full confidence these three men will ensure I receive the best deal for the best product on the market. I know when I make my vehicle purchases they will be there time and time again to assist with any and all of my vehicle needs. 100% satisfaction achieved each and every time I have made a purchase and when I stop by for routine service and maintenance. There is no doubt about it; everyone at Moore Buick GMC of Jacksonville will go above and beyond to take care of their customers as if they are family. This includes being taken care of after the sale by the outstanding service department professionals, like R.J., Kim, and Derrick to name a few. It's is difficult to put into words the peace of mind provided by their professionalism and commitment to customer satisfaction, knowing you are part of a family who will look out for you long after the sale is completed. Thanks Juan, Wayne, David and all that staff that make Moore Buick GMC. Sincerely, Rich
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience!
I purchased a new GMC Canyon pickup at this dealership. The sales associate was very knowledgeable and helpful in making my selection. The entire staff was great making the purchase very pleasant. I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Mr. Johnathan is so great! He was super friendly and very kind! Excellent guy to work with. The whole dealership was nice, clean and friendly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
We had a great experience and found our salesman Jonathan to be friendly and informative. He worked with us to get the deal we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome people!!!
Blake is a great sales man with the customer always on his mind, quick response is what he’s about. If you want good deal talk to Blake. Will buy more with the Moore GMC team, thanks, Blake, and Mr. John G, and Mr. Paul for the great service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2 Great Experiences!
This was our second awesome experience with Moore Buick GMC! Robin and Paul made the process so quick and easy for car buying! Got a great deal and the great personalies made for a fun and productive afternoon! Thanks again guys! So happy about my new Tahoe!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Number 6
This is my 6th sierra I've owned all bought from Moore Buick. I will not buy anywhere else .this is my 3rd 2500 hd .very impressed with the quality and abilities of this vehicle .Juan Espinoza was a great to work with .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolutely the BEST!
Mario our sales guy, made the whole buying process smooth & comfortable! We never felt pressured. He took his time. Made sure we were happy with our selection. This was absolutely the best service, we have ever received, from a dealership! Everyone was kind & welcoming! Mario is a genuine & outstanding salesman! We are Moore customers for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Getting an AT4
Everyone that I interacted with was very professional and helpful. No one was pressuring me to buy anything but instead was helping me find the truck I wanted and could afford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant
My experience was very honest and straight forward.I was told up front what they could do and would do ,I felt like they went above and beyond to satisfy my want for my truck that I wanted.I am completely satisfied with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car