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Moore Buick GMC

(2,973 reviews)
Visit Moore Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2022 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 378-0746 (910) 378-0746
Used (910) 378-0698 (910) 378-0698
Service (910) 459-4463 (910) 459-4463

Reviews

(2,973 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moore Buick GMC from DealerRater.

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Class Act

After coming to Jacksonville in 1989, I bought my first car here at Moore Buick. It was a LaSaber. When I came into the show room in May, I met Blake and I was so impressed. I have never met a more polite sales person that he was. Someone did a great job raising him. He took great care of my husband and me. I was extremely happy with my Envoy, especially the color.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great time

Had an amazing experience working with Terri, she is honest and is dedicated to making sure you are satisfied. Thank you Terri for all that you do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome first experience buying a car

We dealt with Steve Taylor. He was honest, friendly, and professional. He made us change our views on big name brand dealerships. He even let us leave and go check out other dealerships because we wasn't sure on what we wanted, he wasn't pushy on trying to sell us something before we left like other dealerships are. After checking out other dealerships they had the same vehicle we really liked. But he was so nice and down to earth we decided to go back and deal with him. He gave us a good deal. I couldn't have asked for a better salesperson. If you go there please see Steve, he is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best car buying experience EVER!

Upon arriving at the dealership we were greeted by a friendly face followed by questions as to what we were looking for. There was absolutely no pressure to get us into a car. Steve Taylor took time to learn what our needs were in a vehicle and told us the best options for what we were wanting to spend. We then left tell dealership to make sure what we found at Moore was 100% the one for us. Steve even offered to let us drive the vehicle we liked there to the other dealerships! He in no way tried to discourage us looking around before deciding. We ended up going back to Steve Taylor at Moore Buick GMC to purchase our 2018 Dodge Grand Caravan! Everyone at Moore we encountered was super nice & extremely friendly! 110% recommend Steve Young @ Moore Buick GMC in Jacksonville NC!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good deal, nice staff.

Buying from Moore Buick GMC was a pleasure. Friendly staff, good value on trade in and good deal out the door. Will be back for future car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

AMAZING

Love all employees. very kind and helpful, always make you feel welcomed. I will definitely be back to buy the remainder of My cars from this wonderful facility

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience All-Around 5 Stars!

Great customer service, salesmen were very courteous and down to earth, I may come back to Moore next time! I highly recommend Moore GMC and I will be giving out Matt Cisnero's business card.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Thank You Ted Azam!

This is my second car that I have bought thru this dealership. Ted Azam is wonderful. He makes this a enjoyable experience. I would buy my next car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Exactly what we needed

I went in for service on my Chevy, and ended up looking at a new car. As a military family with two kids, about to PCS cross country, with a husband deployed, I was a bit hesitant to look at a new vehicle by myself. The dealership was patient, catered to our time frame, desired vehicle specs, and helped us to get the best possible deal for our Chevy trade in and with our budget. They also were fantastic and patient with my rambunctious kiddos! We love our new GMC Acadia. It is so spacious, driving is so smooth that it feels like you're floating on air and the gas mileage is great. I recommend this dealership not just for sales but also for service. Shout out to Blake, Wayne, Derrick, and Casey!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was great

I am giving this rating because it was an easy process and didn’t take very long at all. Not to mention that we got a really good deal on a 2019 GMC Sierra. I love my truck and I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.