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Moore Buick GMC

(2,973 reviews)
Visit Moore Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2022 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 378-0746 (910) 378-0746
Used (910) 378-0698 (910) 378-0698
Service (910) 459-4463 (910) 459-4463

Reviews

(2,973 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moore Buick GMC from DealerRater.

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This was by far the best car buying experience I've

This was by far the best car buying experience I've ever had. No nonsense and very efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

Easy to make the appointment, Very clean lounge area, and

Easy to make the appointment, Very clean lounge area, and service staff keep me well informed. Service staff are awesome, and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC. Feel free to reach out to us if you need anything. Have a wonderful day.

Wonderful, prompt and friendly service.

Wonderful, prompt and friendly service. Greatly appreciate the professionalism and also the ability to drop the car off after hours the night before the appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Moore's service department has kept me a loyal customer

Moore's service department has kept me a loyal customer for 7 years. While the sales department was wonderful both times a purchased a vehicle, the service department is THE best in Jacksonville. I absolutely trust them to service my car with honesty and integrity and without pressuring me to do repairs or get add-ons just to make a buck. Appointment times are kept and I am typically in and out in a reasonable amount of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We hope you have a great day!

Good dealership,just have a problem with vehicle they

Good dealership,just have a problem with vehicle they havent been able to solve yet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your honest feedback. Please contact us at (910) 455-1414 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Everything was done correctly and staff was very happy

Everything was done correctly and staff was very happy and friendly, it did take several hours for a simple oil change and tire rotation but things happen and I will definitely be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Dakota always makes service at Moore Buick GMC a great

Dakota always makes service at Moore Buick GMC a great experience. Super easy drop-off and pick-up is a nice convenience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great service department.

Great service department. They do an outstanding job with all my service needs. I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kelli, thank you for sharing your positive experience! Thanks for the recommendation, and have an amazing day!

Dakota took care of me, as always.

Dakota took care of me, as always. Process was smooth, easy and quick. Will be coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Great customer service.

Great customer service. Always keeping me informed of the services being performed on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!