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Moore Buick GMC

(2,973 reviews)
Visit Moore Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2022 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 378-0746 (910) 378-0746
Used (910) 378-0698 (910) 378-0698
Service (910) 459-4463 (910) 459-4463

Reviews

(2,973 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moore Buick GMC from DealerRater.

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I have been utilizing this dealership for over 15 years.

I have been utilizing this dealership for over 15 years. Knowledgeable staff and excellent customer experience. Highly recommend for your purchase, lease, and vehicle maintenance needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

All parts of the transaction went well.

All parts of the transaction went well. I got what I wanted for the most part

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Process to purchase our new Yukon XL was very easy.

Process to purchase our new Yukon XL was very easy. Moore Buick was very professional and fair on the transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We want all our clients to have a comfortable and stress-free experience with us! Thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

Always great service and great people.

Always great service and great people. Emily did a great job keeping me informed and Jennipher was a pleasant to talk too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

Friendly staff.

Friendly staff. Great interaction of discussing anything that needs to be done. John and Jennifer were great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

Dakota is friendly and efficient.

Dakota is friendly and efficient. The service was fast. The work was done professionally and results effectively communicated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great customer service.

Great customer service. Friendly employees. Easy to schedule an appointment. Waiting room nice and clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I paid for the installation of the front license plate

I paid for the installation of the front license plate and it was not installed. The right front spring was not installed properly by GMC. The repair was accomplished by a local Chevy Dealer.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are disappointed to learn of your experience here at Moore Buick GMC Truck, INC., but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (910) 455-1414 at your earliest convenience to discuss how we can turn this experience into a positive one.

Always an awesome experience scheduling and taking my

Always an awesome experience scheduling and taking my truck in for service at Moore Buick GMC. Calling or using the online appointment request I like how easy it is. Emily is an awesome Advisor always keeping me in the loop relaying what the techs recommend. Scott assisted with redeeming my reward points towards my service cost and made it an easy process when picking up my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

Great experience as always.

Great experience as always. Dakota is a pleasure to work with. She always keeps me informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!