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(1,126 reviews)

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Lake Keowee Ford

Service dept has always been professional and pleasant to talk to I’ve never had to worry about whether or not they did a great job. I trust this service dept!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good but buying a new vehicle always seems to take too long.

Actually started the buying online and wound up going to the dealership and worked with the internet guy (Steven Jackson) extremely nice young man. Other than the total time it takes to complete the transaction it was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Pleased

I have always had all service work done on my Ford Freestyle and Ranger done at this establishment. I have been pleased with the service, their courtesy and professionalism. I am currently waiting for parts to come in to replace a compressor in my Freestyle and I know I can count on it being done correctly and in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Happy Customer

Could not have been a better experience. Everyone was nice and helpful. Worked very well with us on our budget. Will definitely recommend Keowee Ford !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lake keowee Ford

I recently had service done on my vehicle at Lake Keowee Ford. I recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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lauraeklund@att.net

I purchased my used 2010 Escape from this dealership when it was still Leader Ford. Since then I have only used their service department on a regular 5,000 miles basis and have been very pleased with their customer service as well as the service to my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Laura, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Fantastic to deal with

Well worth the drive. These guys made buying my truck absolutely stress free. I will gladly visit this dealership again. Go and see for yourself. You won’t regret it.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gavin, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

2015 Ford Edge Lake Keowee Ford

Having the first available appointment of a week to replace the tires on my vehicle is entirely too long. Is three hours an appropriate amount of time to change a set a tires with an alignment? The personal in the parts/service department were professional and very kind.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Donald, thank you for taking the time to leave us this detailed feedback. Our team works very hard to ensure all our clients are satisfied with the level of service we provide, but it sounds like we may have let you down. We would like the chance to talk to you further so please do call us at (864) 882-2448 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Service Department

Service was wonderful as usual. Professionally done with a fast, easy to understand explained service and simple checkout. Thanks Lake Keowee Ford Service Department, Good Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Review

Great job on oil maintenance. They keep track of all your records and every so often you get one free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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