Reviews
Review
Great job on oil maintenance. They keep track of all your records and every so often you get one free.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Healthcare
Great experience. Aaron and his team made the experience very smooth and quick. Best car buying experience ever. I would recommend anyone looking to buy a car to see them first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pam, we are pleased to hear Aaron and the team took such great care of you! At Lake Keowee Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
regularcheckup
Got oil change and 'the works' package. Results were communicated to me in detail. A good experience except took longer than I expected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Satisfaction
Fast, friendly and professional service. I've been using this dealer for the last 9 years and have found they go out of their way to assure I'm satisfied with their service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleased
I always love receiving service when I can. I love their attention to detail and how they explain things, but I don't have the time to wait for an oil change. Otherwise I would use them more often.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pamela, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Looking for a new car.
Thank you for your help. Had a great experience with the company. Was looking for a car and they wanted to help. I like their service and the car dealer ship.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Untrustworthy Internet Staff
I was assured by the internet sales staff for 3 days that I could get in the payment area I needed only to find out by the sales manager my monthly payment would be at least $80 more despite my repeatedly asking if they were sure a deal was possible.Less than upfront and honest behavior despite their promise to do so.I'm only thankful I didn't drive the hour and a half to the dealership to find all that out.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the chance to talk to you further so please do call us at (864) 888-3600 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
my emails
Do not like the emails that say we have tried to contact you several times and all attempts have failed. They make it sound like they have tried night and day. They sent 3 emails. I called them out on that and I got the replie of maybe we should parts ways. Not a big fan of pressure buying. I'm in the position of time. My stuff is paid for. I don't have or need to make a drastic decision. Also willing to drive but not just to test drive. You give me the price and time and that depends on which direction I drive.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
John, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the chance to talk to you further so please do call us at (864) 882-2448 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Great visit
Great customer service. Tried to get the best deal possible. Good experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
A lot of turnover in the service dept. Has me concerned.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase