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Lookout Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (218 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2013 fusion

we had a great time dean our salesman was great we found the right car and they did get to a price that my father would do. We will come here when it is time for our first service and will let anyone know anyone looking for a car to come see dean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New 2015 Mustang Owner

Very pleasant experience. Mr. Bruce Atkinson, the sales mgr and business mgr were very helpful and professional. We have bought past vehicles from lookout and it's that professional that makes us back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I see you had positive things to say about us and Mr. Bruce, but for some reason there is only one star on the review! Thank you for your kind words, I think the one star may have just been an accident? If I am wrong, please let me know if there is anything that I can do to change your mind. 252.247.2132

M whitfield

Pleasure doing business with chip. Liked the process. Will be bringing our vehicle here for service. Glad we came very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Experience worth the drive

We enjoyed meeting Lee Midgett and had a pleasant experience that was definitely worth the drive. We are very happy and look forward to doing business with you in the future. Many thanks & Happy Holidays!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, loved Chip and Jonathan

Great service and friendly atmosphere, was very knowledgable about the vehicles. Chip Lambert is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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ford truck

I felt like i have had a good experience. They have treated me very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2015 ford fusion se

We are very happy with our new car. Dean is an excellent sales person. The first time we talked to him he did not put any pressure on us to buy a car. We told him we were just looking and he was very helpful and just gave us information on the model we were considering. So when we decided we were serious about possibly buying a Ford Fusion we requested a follow up with him. He did not pressure us to get a car that was on the lot but helped us get the one we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2012 crysler 200

Matt & Dean were the best! They truly both went over and beyond for me. The service was just outstanding! I came in looking for a used car. They not only put me in the right car but they put the biggest smile on my face!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great deal great service from Matthew haggerty

Awesome service and a great deal for the product. Great help and service from Matthew haggerty will recommend people to come here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place to buy a vehicle!!!

The customer service was awesome, I couldnt ask for better. It was a fun and exciting experience, They answered any and all questions I had. Plus I was able to walk out with a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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