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Jimmy Smith Buick Gmc

(67 reviews)

Reviews

(67 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jimmy Smith Buick Gmc from DealerRater.

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Mrs Patyricia Sawyers

Melissa Sawyers is one of the one of the nicest people people I know and She has the best smile. She loves to help people. Jimmy Smith Buick is lucky to have her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. Jerry Sawyers

Melissa Sawyers is one of the friendliest people I know and has the best smile. She is very sincere about her job and loves to help people. Jimmy Smith Buick is lucky to have her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Prices, Great Service

Purchased my 2012 GMC Sierra from Jimmy Smith the sale was smooth and painless and I got a great price on a great truck. After 60,000 miles I still love the truck. I bring my truck in for regular service and I never have someone try to sell me service I don't need and I get in and out fast. What more can you ask for?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership!

I bought a used truck from David Moore. He was very professional and he made my buying experience a great one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealership Visit

Stopped in to take a look at a new 3500. Enjoyed talking with Mike Weatherford (sales representative). Appears to be a very nice dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great Service

Your salesman, David Moore, negotiated with me in the purchase of a 2014 used GMC Sierra 4X4. David was very courteous over the phone, and was very truthful in describing my vehicle. I am very pleased with the price I paid, and the condition of my vehicle was exactly as described to me by David. I drove 2 1/2 hours from my residence to Jimmy Smith's dealership, and upon arrival, David was there to greet me in front of the store. I felt right at home, and David introduced me to everyone, as well as the owner Mr. Smith. If ever a friend of mine ever needs a GMC like mine, I will have them call and ask for David Moore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Sales team and Finance team

I purchased another new vehicle from Jimmy Smith GMC, this makes my third one. I am very, very pleased with all three vehicles I have owned that have come from Jimmy Smith. As alway it is also applesauce to do business with the folks there. They are all so friendly and helpful. The most recent Truck my beautiful 2015 2500HD Diesel Serria I as one of the best. Thanks to David Moore for showing me this Truck. I have to recommend Jimmy Smith to all my friends and family, because make deals you can refuse. Thanks again to all your great team at Jimmy Smith GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First New Car Purchase

First time car buyer (2015 Buick Encore). I went to Jimmy Smith Buick GMC, and this dealership really is your neighborhood dealer. My sales consultant, Mr. David Moore, was very knowledgeable and courteous. The purchase process was seamless. There were no "run arounds" with this purchase. Mr. Moore was honest and explained everything in detail. I would recommend this dealership and Mr. Moore to anyone looking to purchase a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy, Informative, no Haggle, no pressure

My salesman Milton was helpful, easy to talk with, and made me feel at home and pressure free. He answered my questions honestly and even took the time to find out an answer to my question that he didn't know! It was nice to feel like he was actually trying to help me find the car I wanted. The managers were all great and gave me fair trade value. I even greeted by Austin Smith, who is the GM and son of Jimmy Smith! He was courteous and thanked me for my business. I will never buy a car from anyone else, and recommend all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us your feedback Joey! Milton really works to make sure our customers are knowledgeable of the cars they're looking to buy and we're glad to see his professionalism really stood out to you during your car buying process. Congratulations and thank you for being a part of the Jimmy Smith Buick GMC family!

Great customer experience.

I had a chance to work with Randy Warner, great job. Very easy to work with and took the time to answer all my questions. Will recommend him to anyone looking to purchase a car in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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