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Jimmy Smith Buick Gmc

(68 reviews)

Reviews

(68 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jimmy Smith Buick Gmc from DealerRater.

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matt tannerhill service advisor for jimmy smith

I own a 2010 buick csx and matt tannerhill assisted me with a problem I had with my blowned out tire and wheel.i was much appreciated and very satisfied with his assistance. I told the young man that I was well satisfied with his help and I would surely be back to do more business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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customer service by Matt Tannehill

Matt Tannehill make it is to get my car repair and takes time to explain everything to me which i really appreciate his help and I will keep coming back for all my repair and maintaince

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service department

.Melissa is Great! She is always smiling and lets you know exactly what is going on with your service. The sales staff are also very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Enjoyable Service

My experience's at Jimmy Smith have always been very proffesional and enjoyable. From the buying process to service. Melissa Sawyers in service department is always very helpful and has great customer service skills. Jerry Holden and Chris Latham are also very knowledgeable sales associates. Mr. Jimmy Smith and Austin Smith are also very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service

The service department at Jimmy Smith GMC is the best! They are honest and very knowledgeable, Melissa Sawyers always takes good care of us when we go in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service every time

Melissa Sawyers in service is most helpful each and every time we go for service, she simply makes it a pleasure to be there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Dealership

I have purchased several vehicles from Jimmy Smith and I bring them all in for service. The service department is very nice and Melissa Sawyers is very helpful. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service at a great price!

I always have great service at a great price. Thanks Donny Wilkins. Faye Shirley and Melissa Sawyers gave me impeccable service also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service, clean business

While we were there for service, Melissa kept us updated with our car. She was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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custmer service advisor

Melissa was a great help in finding out was wrong with our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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