Jimmy Gray Chevrolet

Drove all the way from Ohio (9.5 Hours) to buy my new 2022 Traverse. Eric Meardy and the rest of the staff were amazing. They made purchasing over the phone and in person so easy! Highly Recommend. Thanks To You All

A1 service. Rodney Jester is the best salesman I ever had in my life thanks

Tried to buy a truck, had the money. It was a preowned vehicle that had a few things needed fixing. Prentis, the sales manager refused to fix before we bought. He wanted us to pay for the truck and he said they would fix it. Shady!!!!!!

Drove all the way from Oxford to Southaven because I saw a Ford F-150 that I really liked. I was completely interested in buying and was planning on buying but the blower motor on the passenger side was messed up. We came to an agreement that when it was fixed that I would then buy the vehicle. A few days later they are wanting me to pay upfront before fixing it! That is ridiculous and extremely shady! And I literally kept telling them to just fix it first and I’ll be down there that week to buy it from them but they refused. Only reason I can see that they would want me to pay first is to not end up fixing it and screwing me in the deal

I have a 2011 Silverado with a little over 250,000 miles called the service dept. that the check engine light was on and I have not been in there in about 5 years and they refuse to look at it. They would do the recall but would not check it out to find out why check engine light is on. So much for good service from them now they use to do good service...

This was the worst car buying experience we have ever had. We walked on the lot, already pre-approved, but we were met by a saleswoman who did not listen or seem to care about customer experience. All we heard was negativity, “Oh, you’ll definitely be upside down in that trade.” “What’s your credit score?” “How long ago was it that you said you got pre-approved? Hmm..” “I know you saw this car online, but it’s in a loaner program and will be too difficult to switch.” Despite being approved for an auto loan, she ran our credit through their in house financing. She completely ignored our guaranteed financing from Capital One. She then told us that we were totally wrong on our payout amount on our trade in. Well guess what? I personally contacted our car financer and we had the correct 10 day payout. Turns out, the dealership never contacted them. They just based their decision on the amount on our credit report, which was almost $3000 higher. It was abundantly clear that she had no desire to sell us a car. We weren’t her ideal customer and she gave us the book. We will never return. I should add, she never gave us her name. It wasn’t until she sent a follow up email that we knew her name was Rachel.

Alberta is a wonderful sales person! She knew what I wanted and let me know as soon as one came in.

It was indeed a pleasure purchasing a car from Jimmy Gray primarily due to Charlie Poer and David Gonzales. I wish to thank you both for a great experience.

Everything was extremely fine as it is always! They are extremely courteous and very understanding with their customers and very accommodating.

Everyone was very helpful . Rick was amazing and took time to even show me how everything worked in the car after I purchased it. Will definitely buy future vehicles here.