Reviews
Car service
Thanks for picking up my car, doing the regular service and new tires. Everyone was helpful all the way through and even when I called to pay.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
2020 FORD ESCAPE
After buying my car, I added remote start to my car fob because I wanted a direct way to remotely start my car that did not rely on an internet connection.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Service
Excellent dealership all the way around. Customer service is knowledgeable and eager to help
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Fred, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
rfioresr@windstream.net
King Ford in Murphy,NC is a quality dealership. From the great sales staff to the great service staff. I highly recommend to anyone seeking a new or used car,SUV, or truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
King ford review
Not happy with the vehicle I purchased, contacted dealer and no help.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there, I would like to get some more details about your experience with us. Please contact us at (828) 837-2121 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.
2020 Ford Edge
This is my third edge. I traded a 2017 for this one. The safety items far exceed our expectations. This is our best car ever. It performs well, gives decent mileage and looks great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thomas, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
Customer for life
Professional and friendly, it is obvious that customer service is a priority.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
Car Buying Experience
The King Ford team worked with us when our 2004 Ford Expedition?s transmission went out. We were able to trade it in for a used 2018 Ford Explorer. It is a wonderful vehicle and we just love it!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joseph, we're pleased to hear everything was completed to your satisfaction! At King Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Inexpensive, professional service
I have been taking several cars (none Ford) to King Ford for service. The job has been done right every time. Compared to dealer's prices in Cleveland, TN, the rates are favorable. Facilities are clean and airy. Polite and efficient. Be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reviews like yours provide encouraging feedback. Thank you so much for choosing King Ford as your first choice for service!
Great Service
Always pleased that King Ford will pick up my car for service. With a busy schedule that makes it so much easier. Valuing customers means alot!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase