Reviews
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Easiest vehicle buying ever! No time wasting going back and forth! Real numbers discussed from the very beginning! Thanks to Josh and Andy for an easy truck buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very friendly and informative of options.....
I had a figure to spend on dollars and after meeting employees they are very straight forward...they have a price, you have yours, they met my expectations and it was smoothly handled and finance was easy....very nice people to deal with, a family run dealership....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a vehicle at Jacky Jones Ford
Buying a vehicle at Jacky Kones Ford was a pleasant experience. Josh was an excellent salesman and helped to get the deal done quickly and satisfactory. Will buy from Josh and Jacky Jones Ford again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Comfortable, friendly, no pressure sales experience.
Called Andy Owenby to discuss a new ford f150 and received offers on the trucks I was interested in as well for my Toyota trade that I considered more than fair. Its a great experience to deal with a dealership where everyone treats you like family instead of the high pressure I've dealt with at other dealers. Chris completed the deal and I'm happily back in a ford pickup !
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best
It was a great experience and they were extra helpful. We love our Expedition! Andy worked his magic and we got the car we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great condition, great price
Looked all over for used Expeditions in East Tn. Nothing is available, I found this one 125 miles from home and checked with them and went down and drove it home. Easy to do business with and great cleanup and service of vehicle. Could not believe that a car dealer would actually "Fill the Tank" on a used vehicle purchase. Around Knoxville you are lucky to get off the lot without running out of gas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Salesmanship!
Thanks to Andy Owenby, a true car salesman. This guy went beyond the call to make sure that I was satisfied and finding the right vehicle. There is no doubt that this guy will get my repeat business in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
ford f-150
never own a ford before until now, excellent service , very good folks to deal with. josh WAS WILLING TO WORK WITH us on the price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
Many pre-owned vehicles to choose from. Reasonable prices too. Salesperson was very knowledgeable and willing to explain the options. He also was extremely helpful settling up my phone to sync with the vehicle I purchased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buy your next car from Andy!
We are a Ford family, but I've never purchased from Jacky Jones...until now. Andy Owenby responded within hours to my internet request. The dealership didn't have exactly what we wanted on the lot, but one chat with Andy Owenby and he gave us options. He found my truck, my price, the trade-in value of my car and we picked up the new F-150 the next day. The most hassle-free vehicle purchase ever made! Imagine this...an honest salesman who isn't pushy, but created an experience that turned us into Jacky Jones fans!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car