Reviews
Write a reviewAWESOME STAFF
Jacky Jones Ford of Hayesville did an awesome job with helping us find the perfect 2015 Ford Expedition. We had been looking for the ideal used vehicle and the staff at JJ of Hayesville found that perfect car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Overpriced replacement key
Lost a key & went to get another made - cost of key was fair but $40 labor for programming is excessive Cost of key that was misplaced with remote buttons is overly excessive, not pleased with costs!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks again for the positive feedback! Please let us know if there is ever anything else we can do to assist you.
Thank you, Josh Ashe.
We ordered the our new Explorer Limited and it arrived when Josh said it would. Great car, excellent dealer experience. Ford Credit financed with the terms we expected and couldn't be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are ecstatic to read your review of our location, Melvin. Drive safe, and we'll see you on the road.
Review
I bought another Ford Focus, just because I like your salesman, Tony Coffey and trust him. The last Ford Focus, 2012, was not dependable. too many problems with transmission.When a car will just shut down while driving, that's terrifying. Ford used to be such a dependable product. What happened?? Profit? Foreign parts??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jacky Jones Ford in Hayesville
Appointments are easy to make. The staff is friendly and helpful. Oil change and tire rotation done quickly. Keep good records of my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buying Car
My experience was excellent. Our sales person Josh Ashe was great. The process was smooth and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Kathleen! We're happy to help however possible. We appreciate your positive review!
DENNIS LASOTA
Very friendly and always on schedule with job performed well. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome service,great people and facility.
A Ford Fusion,the staff is always very helpful ,we have done business with them for years and will continue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Services
They were very professional and quick with the servicing of my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Kimberly. Do not hesitate to call if you need anything. Be safe on the road.
fusion service
all requested items were covered and repaired properly, the vehicle was checked over and I was given an update on the vehicle and any items to be aware of in the future for service, thank you for the great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words and review, Barry. If you need more help, our team is available to talk -- safe travels!