Reviews
Brought my truck in the morning, without an appt, for an
Brought my truck in the morning, without an appt, for an oil change and coolant flush. Crew was able to get to it and had it ready in early afternoon. Great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Was greeted promptly with a smile.
Was greeted promptly with a smile. Was a comfortable environment. Enjoyed the refreshments and tv. The price was satisfactory. Good seeing Patrick. The whole team was pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jackie, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Great service
Excellent service!Everyone was friendly and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Autonation Nissan has sold 3 cars to my family!
Autonation Nissan has sold 3 cars to my family! And all three times they have had EXCEPTIONAL service when we drove off and years after.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
The dealership was clean, and everyone was very helpful,
The dealership was clean, and everyone was very helpful, knowledgeable, and professional. My sales person was Phoebe, she was very courteous, professional, and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Erma, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
All team members were prompt and professional.
All team members were prompt and professional. Service was excellent!! We look forward to partnership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Oil Change
The oil change was fine. My issue is the hidden fees that they charge with an oil change. For example, you have to pay for windshield wiper fluid which is $2.99 and they now started charging $1.25 for something called Clorox360 I believe. I asked the representative what that was and they had no idea. This kind of stuff frustrates me to no end.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Courtenay Isabel, thank you for taking the time to let us know about your recent experience. Thanks for bringing this matter to our attention.
I have been taking my vehicle to this dealership for
I have been taking my vehicle to this dealership for service since I got it and have had no issues. The service staff has always been courteous and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
Routine oil change; wheel lock replacement
The staff was friendly and efficient. They took care of all of my requests.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sandra Griffin, we are very happy to have provided you with such a positive experience!
Great
The service was great. The tech did a great job of repairing my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Courtney, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Memphis. Please don't hesitate to reach out if there's anything additional we can do for you.