Reviews
Write a reviewService was prompt and courtesy..
All involved were courtesy and did a great job. All did well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Billy! Thank you for your positive review. We respect our customer's time and budget. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
good experience .friendly representative .
hi ,happy with my car .oscar was really nice to work with .office was clean . experience was good .thanks .
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I like my new car!!!!
I purchased by 2016 Ford Escape from Russell Barnett in Winchester. My salesman was Al Stidham. Great guy. I never felt pressured to purchase a new car over a used one. Al was honest with us and I would certainly recommend anyone to see him for their car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Staff
Your staff is very friendly & helpful.. The only thing I can say as far as the truck goes that I got, is that there have been some problems with it but I understand it's a used vehicle but I also think it possibly could have been checked over a little better by your techs & maybe they could have used the OBD Reader on it before being resold.. I myself will still consider reusing your services in the near future for maybe a new or newer car due to good staff experience..
- Customer service 5.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer friendly
I bought a 2011 Dodge Durango. The service was good.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Services
I am very impressed with this company in general. Wow what a great company to buy from.. I purchased a 2013 Ford Fiesta from them and they were so willing to do anything they could to get me in it with low payments.. Steve Stamey was AWESOME and upfront with me which was great.. Very loyal to their customers.. They even came to my work picked up my car and had it serviced and brought back.. You could not ask for a better place to buy from..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service as it should be
2014 Ford Fusion. Oil and filter change. Requested tires rotated and balanced. then requested the interior glass be cleaned as I had failed to successfully remove a smoky film (due to oily rag vs cigarette smoke). Cleaned very well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great , will always go out of their way to help.
Your service department has always been one of the most polite,informative,qualified,and friendly that i have ever visited. Their is only a few things i have a question about. 1-how did they check the tire pressure in the spare tire without moving all the stuff i had in the back, and they didn't top off all of my fluids such as my washer fluid? Beside that everything was great as usual.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service
Steve Stamey did a great job helping us find the right truck and getting a great deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealership experience I've ever had.
Staff was great, friendly and very helpful, totally satisfied. Thanks Dan
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase