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Russell Barnett Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service, great experience!

Purchased a 2001 GMC Safari passenger van and the experience was very pleasant. The salesperson was easy to talk with and deal with and I felt like I got an honest deal! Great personality, great dealership, great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Aerostar

The staff was very helpful while fixing my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2004 FORD EXPLORER

VERY PLEASED WITH THE SERVICE DEPARTMENT AND CHRIS WAS VERY ACOMODATING WITH MY NEEDS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome service

We had specific features we wanted in our next vehicle. The staff showed us a Mercury Mountainneer that had been traded in hours before. It was exactly what we wanted, and they made sure everything checked, cleaned, and changed. They did a wonderful job and were very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service & nice people

steve stamey done a good job showing me all the trucks & letting me pick the one that was best for what i do with the trucks .at no time did he try to get me to buy something that did not fit my needs . he also stayed after closing time twice to make sure i got what i wanted at a good price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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dodge truck

We purchased a used dodge truck which had a few issues ,first it leaked oil from the front cover, they said it was the blow by this was while we were checking it out, so we bought the truck, well that cost us 600 dollars the next issue was the bearings which they said was in specs well that cost 1,290 dollars now we have to get the transmission checked out. I would love to shove this truck down their throats.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service, friendly staff

I bought a 2015 ford escape, the staff and service was wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Clean dealership and very helpful staff.

We purchased a 2006 Harley Davidson edition F150 truck from Chris Ball and we couldn't not have been happier with the whole experience. Chris is very knowledgeable salesman and I would recommend him or any of the other guys there to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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F-150 rotate and balance

Chris and David are super service center managers. Got me on the schedule and completed work quickly. Quality work...no problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service, Friendly Staff, No Pressure

I recently purchased a 2013 Ford F-150 XLT with custom equipment. David Thayer was the salesman that helped me. He went above and beyond to make sure that I was taken care of. Paperwork was a breeze and made the buying easier. I would recommend David to anyone who wants to buy a new or used vehicle...He's the man!!! Russell Barnett Ford has earned my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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