Reviews
Alfredo was very knowledgeable.
Alfredo was very knowledgeable. He was able to give me the car that I needed within my budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're glad Alfredo was able to help you find the right car within your budget. His expertise truly makes a difference, and we're happy to hear it made your experience a positive one. We appreciate your feedback and look forward to assisting you again!
It was pretty easy and comfortable.
It was pretty easy and comfortable. Everyone was trying to be helpful. They reached out to me fast.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're happy to hear that the process was easy and comfortable for you. It's great to know that our team was able to assist you promptly and effectively. If you ever need anything else, don't hesitate to reach out!
Extremely poor management, was told 2 days to get my
Extremely poor management, was told 2 days to get my equity check but 3 weeks later still was not sent. I have called many times, spoke with 2 managers and 2 directors, (asked that their GM call me but he doesn’t speak to customers) and each failed to get the check sent and never bothered to even follow up with me. I am left to wonder if they are having financial difficulties and waiting as long as possible to hold this money, the senior leadership there is completely incompetent as they failed on every promise, or the senior leadership just doesn’t care once the sale is completed! Beware of purchasing a vehicle here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are sorry to hear that you are not satisfied with your experience regarding your equity check. We take your concerns seriously and would like to address this matter promptly. Please contact Chris Snyder at Csnyder02@vtaig.com so we can investigate this issue and work towards a resolution. We value your feedback.
Made appointment and made sure car was available.
Made appointment and made sure car was available. Got there and was set in a cubicle for 30 min for him to wash the car it was filthy covered in dirt. After it was washed I was looking at car and the salesman came out and said I couldn’t buy the car someone put a deposit on it while I was waiting on him to was it. I was then told I couldn’t buy see another car that had more miles and cost more. I was ready to buy car after test drive but was sent away even thought I was there to buy the car. Terrible customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We understand that your recent experience, including the deposit placement and the lack of purchasing options, was not in line with your expectations, especially given the time you invested in coming in. We value your previous business and take your feedback seriously. Please contact Chris Snyder at Csnyder02@vtaig.com so we can review your experience in detail.
Painless, minimal wait time!
Painless, minimal wait time! Service advisor AB was great. Courteous and professional! Check out easy, track pulled up and ready! Will use Vandergriff again and recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
It was my first time going to a dealership to purchase a
It was my first time going to a dealership to purchase a vehicle Alfredo S helped out so much! I highly recommend looking for him when going to the dealership! Everyone is friendly including management and finance they helped with any questions I had. Definitely recommend checking!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We are thrilled to hear that Alfredo provided such great assistance during your first dealership visit. It's wonderful to know that our entire team, including management and finance, made the process smooth and answered all of your questions. We appreciate your recommendation and look forward to assisting you again in the future!
Wendy my sales rep was very welcoming along with Head
Wendy my sales rep was very welcoming along with Head manager Chad. It was a great experience. They took care me and my family without the hassling. They got us in and out!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're so glad to hear that Wendy and Chad made your experience welcoming and hassle-free. It's great to know they took excellent care of you and your family. We truly appreciate your business and look forward to serving you again in the future!
Everyone was very courteous, friendly, and professional.
Everyone was very courteous, friendly, and professional. The dealership was very clean, neat, and well stocked. The environment felt very safe with no pushiness throughout the purchasing process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
I recently purchased a vehicle from vandergriff, Jazmin
I recently purchased a vehicle from vandergriff, Jazmin made the process smooth and quick. In the future when i need a new car I'll be visiting vandergriff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about your recent vehicle purchase. We are thrilled to hear that Jazmin made the process smooth and quick for you. We look forward to assisting you again in the future.
Pat was super helpful and made the daunting process of
Pat was super helpful and made the daunting process of buying a vehicle easy and enjoyable. He made sure we were taken care of during any wait time. Even after the sale, Pat made sure to call us and answer any questions we may have had. Thank you Pat!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We’re so happy to hear that Pat made your vehicle-buying experience easy and enjoyable. It’s great to know he took care of you every step of the way, even after the sale. We’ll be sure to pass along your thanks to Pat, and we truly appreciate your kind words. We look forward to serving you again in the future!