Chalmers Ford

We were in search of a used vehicle with a no down payment option. They gave us a used car, BUT WITH A 2,000 dollar down payment! We barely had enough for this, but we needed the car. We placed a 2,000 check down. The day of signing they asked for another 500 because it was required for approval! if we got approved with a requirement of 2,000 then why add on an extra 500.00 later?! I told them I was not financially situated to place another 500.00 down. They gave me till Oct 27th as long as I gave them a check good for 500. Well GREG IN FINANCING gladly took the check and CASHED IT two days later causing my account to over draft and start getting late fees! Thanks a lot Don Chalmers! They gave me my 500.00 back to cover the late fees and another check to pay the actual fees. But they still want the 500 back. GREG IN FINANCING became a SNOB and didn't give me the great smiles on the day of signing when he was giving me my check back. Total dishonesty from this dealership. I have a vehicle with them already and I figured that since I chose them above everyone else I would get treated better! NOT THE CASE! They took 2,000 for a car that needed an alignment (Which they had to fix) and huge chips in the window WHICH THEY HAVE NOT FIXED AND WON'T ANSWER MY QUESTIONS ABOUT IT! I really hated the service with them. 3 weeks passed and already they took so much money from us when we weren't in a position to pay that much! I would seek other dealers if you don't make 1,000 of dollars a week to cover their messes!

Took in F150 for oil change, filter change, and tire rotation. Took about an hour. Service advisor was polite and professional. Waiting area was clean and quiet.

No silly car salesman tactics upfront and to the point. Very friendly, I really enjoyed our car buying experience we will definitely be buying the rest of our vehicles here.

This review is for Trent Durham who helped me with my recall, everything went great and i will definitely be back for anything vehicle related.

There isn't much to dislike about this dealership and it's staff. Very professional and courteous. Customer service seems to be a declining art, but these guys got it right. Glenn is the guy. Very patient , knowledgeable , and relaxed. Was never pressured into making a deal. And actually left with a better deal than I intended. Here's the kicker, I've always been a GM guy. Great car buying experience.

The service dept took care of issue in a timely manner. Car rings great.

I've had my Shelby serviced by James for the last 3-years. He has consistently provided superb service. He has ensured the vehicle is handled with "kit gloves" , effectively takes care of the service, and gets it in and out in a timely fashion. Could not ask for more. Wallace

Went in for a computer flash on my truck. Trent got me in right away, and it was done in less than an hour. Thanks!

Easiest and quickest car buying experience I have ever had.

This facility is outstanding from the time you walk in until you leave. The staff is very knowledgeable, professional and courteous. You are greeted when you walk in and referred to by name when possible. A place where you feel comfortable and welcome.