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Heritage Automotive Center

(70 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed
New (931) 593-5910 (931) 593-5910
Used (931) 593-5919 (931) 593-5919
Service (931) 593-5939 (931) 593-5939

Reviews

(70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Automotive Center from DealerRater.

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Friendly people but after the 2 latest oil changes there...

Friendly people but after the 2 latest oil changes there has been enough oil leaking on my garage floor that I’ll have to spend a considerable amount of time and effort cleaning about 2 square feet of contamination. I own a 94 Ram, 04 Mercury, 10 Honda and a 2016 GMC. The only one to leak oil is the last GMC I will ever own.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service department

They always get my vehicles in and out of service department in a very timely fashion.Very pleasant and knowledgeable staff to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Love my 2018 Yukon

Friendly and fast service. Jeff Rolen can help you get the vehicle you’re looking for! Very very knowledgeable!! Great selection! Love my new Yukon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AMAZING SERVICE!

This dealership went above and beyond to get me the car I’ve always wanted! I highly recommend going to them for a vehicle! And I WILL be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great job

Coty Ricketts did a great job and I would recommend him...he even detailed the car when his people in the back wouldn't...thanks Coty

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

GREAT EXPERIENCE AGAIN

This is the 4th vehicle I have purchased from Heritage in the past 15 years. My experience with the dealership has been second to none each time. I use the service separtment frequently and find the friendly atmosphere at the dealership warm and inviting. Coty, my salesman, was very attentive to my needs and paired me with the perfect vehicle. He left no stone unturned and made me a great deal. I could not be more pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Leasing from Jeff

Jeff Rolen did an excellent job getting us the car we wanted at the price we wanted to pay. Jeff is a great guy and very easy to work with. We really appreciate his kindness and professionalism. This is the second car we have leased from Heritage through Jeff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New car purchase

This is the third vehicle we have purchased from Coty at Heritage Automotive. He goes above and beyond to provide excellent service. Thank you so much Coty for your hard work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Used car purchase

I highly recommend Cody at Heritage to help you purchase a new vehicle. He will help you any way he can and answer all the questions you have about the vehicle. He will help you get the vehicle financed to. If you need a vehicle please go see Cody for all your vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly atmosphere

They were nothing but friendly and worked with me till we got the best deal for what I wanted for my first big vehicle purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.