Skip to main content

Heritage Automotive Center

(71 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed
New (931) 593-5910 (931) 593-5910
Used (931) 593-5919 (931) 593-5919
Service (931) 593-5939 (931) 593-5939

Reviews

(71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Automotive Center from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service Dept and a great crew

Great service. Your in and out without a long wait. Clean customer waiting area with comfortable seating. Tv to watch and even have phone charging station also visitors WI-FY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

General maintenance and repair

Heritage service department is awesome. They are friendly, efficient, and most of all, trustworthy. I never go anywhere else. I will go back to Heritage to purchase my next car based on the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Repair of Deffective Part

When I contacted the dealer they were very prompt in getting my vehicle in and getting the problem resolved timely. Great Customer Service and always willing to do what was required.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change and headlight replacement

I had a very limited window of availability due to work schedule and Sasha was able to get me in the same afternoon and it took less time than I expected seeing as I have one of those temperamental cars to change the headlight in. I refuse to take my car anywhere else for oil changes or repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Change

As always they took care of the service on my Equinox as discussed and on time. Sasha is always super nice and a joy to deal with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Qualified service department

Took my vehicle there with a drivability issue.They found the problem and fixed it promptly.Great service department to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Vulco Auto Supply, Llc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Automotive Center. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Super helpful service department representative

Fixed my truck on the first visit and in a timely manner .Everyone in the service department is friendly and went out of their way to see that that I was satisfied .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Heritage Is My Choice!

Heritage has been my choice for Years! They are service oriented, polite, and go out of their way to get what you want ! Good People!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Ms Ramsey

Great customer service. Very nice and clean waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sheila Ramsey, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

Just What I Expected in a Service Center

When we called for service we were given a convenient time to bring our car in. Everyone was friendly and the technicians knew what they were doing. Our car was serviced in a timely and efficient manner. We will certainly use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.