Reviews
I was treated very bad by Heritage Automotive in Lawrence co
I have dealt with a lot of places and this one has by far stooped to the lowest of unethical standards and I recommend people research before even walking in those doors , better yet just drive on by and save yourself heartache. We're going broke on a used car that we've sunk thousands into before the 1st payment was even due ,even replacing engine out of pocket in under 30 days and under 3000 miles .It still does not work right and they have been very deceitful and lied to our family over and over again. I am just trying to help others not be ripped off. Thanks for listening and I hope this stops at some point its very bad!!!!You shouldn't treat customers this way!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Purchased a new vehicle
I stopped by Heritage Automotive to look at new trucks and got such a great deal, I purchased one. Great place to buy a vehicle!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
super
my family has been with this dealership for over 20 years and a lot of cars. thank you. will continue to deal with heritage. THANKS.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service! Worth my drive
We drive from Shelbyville, TN to deal with Heritage because it is just so easy there! I have very high standards for car dealers (my father was one) and most disappoint me but Heritage never has! They always work hard to get what I want, they way I want it, at the price I want it! Their service department is wonderful also. I drive 2 hours to get an oil change instead of using the local dealer. I have tried, it just is not worth the aggravation on my part.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service and Dealership
Coming from Alabama and have been dealing with Heritage Automotive for the past 11 SUVs and Trucks. At has been a pleasure dealing with everyone, from sales to the service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Needed a new vehicle.
The Dealer was very nice and considerate. The Dealer showed me around and answered any questions I had. Well all in all I love my Tahoe and have been very happy with it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Susan Ferk, for reaching out to us. Your opinion plays an integral part in our customer service. We appreciate you choosing Heritage Automotive as your dealership, Welcome to the family! We strive to provide excellent service to each guest. Your new Tahoe will look great in your driveway. We wish you many miles of happiness in your new Tahoe. We will see you soon for your next general maintenance.
Great service visit!!
Fast efficient service, was updated and kept informed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Danny, for reaching out to us. Your opinion plays an integral part in our customer service. We appreciate you giving us a 5 star review and choosing Heritage Automotive. See you soon for your next general maintenance.
That's My Dealership
The Sales Representative gave us his undivided attention to make sure we got what we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kennith, thank you for leaving this detailed feedback about your experience with Heritage Automotive Center. We sincerely appreciate your business as well as the recommendation you have given us as a dealership. Jeff is a great salesman who strives to make sure the customer gets what they are looking for. Thank you for giving us the 5 star rating, it means a lot to us. We wish you many many miles of happiness in your new 2017 Chevrolet Equinox. See you soon for your general maintenance.
had my oil changed
great, friendly, fast service. easily, quick great price!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, thank you for taking the time to leave a detailed 5 star review. We value your opinion, we strive to provide excellent service to each guest. Thank you again for choosing Heritage Automotive Center and also recommending our dealership to others. See you soon for your next service!
Excellant service department
They always get my vehicles serviced in a very timely matter
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Vulco Auto supply for taking the time to give us a 5 star rating. We value your opinion, it plays an important part in our customer service. We do take pride in the service we provide to each guest and our local business partners. Thank you for recommending Heritage Automotive Center for others as well.