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Bakersfield Chrysler Jeep Fiat

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (163 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bakersfield Chrysler Jeep Fiat from DealerRater.

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Awesome Deal

We have been searching for the best deal on a used Jeep for awhile, looking online, newspaper ads, asking around and even driving to different out of town dealerships that promised the lowest prices guaranteed. But we still did not find the right Jeep that had everything we wanted at a decent price, until today. One of the contacts (Adriana) asked us to come in and look at what they had, since they were local we decided to go. I talked to Jose Garcia when I went into the dealership. He gave us a better than used car price on a new 2013 Jeep, with everything we wanted. Needless to say how happy we are to have our new Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Oscar, thank you for taking the time to write this review and tell us about your experience at our dealership! It is so great to hear you had a positive experience and you were very pleased with the service you received from Adriana and Jose. If you have any additional questions, please don?t hesitate to contact us and we look forward to working with you again in the future. Also, don?t forget to follow us on Twitter and like us on Facebook! Sincerely, Alex Karegaran - GSM alex@drivecj.com

Awesome

I had car troubles on the grapevine and they took me in ASAP. Got my jeep back on the same day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jason, thank you for taking the time to tell us about your experience! I am happy to hear that we were able to get you back on the road in a very timely manner. I know how awful it is to suddenly have car problems and I am so glad we were able to get that taken care of for you. We have a great team and their hard work is seen through these kinds of great reviews. If you have any additional questions regarding your jeep, please feel free to contact me. Sincerely, Alex Karegaran - GSM alex@drivecj.com

Very willing to work with you

Very willing to work with you is the key. And Daniel was awesome to work with and Brad working with him made it happen for me. And at the time of my shopping quest, I was not even considering a new car. While I am glad they are importing from Detroit, because I was looking at imports. I have purchased various vehicles in the past and some of my dealer experiences I would not wish on another person. But to give accolades to Bakersfield Chrysler Jeep is beyond any review I could write. Daniel and Brad and all the staff Thanks from Emmanuel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Emmanuel, thank you for taking the time to write this review and tell us about your experience at our dealership! It is so great to hear you had a positive experience and you were very pleased with the service you received from Daniel and Brad. If you have any additional questions, please don?t hesitate to contact us and we look forward to working with you again in the future. Also, don?t forget to follow us on Twitter and like us on Facebook! Sincerely, Alex Karegaran - GSM alex@drivecj.com

Fantastic Experience!

Had a great experience purchasing our first brand new car. Harold and Remel were great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hendrix, thank you for the great feedback! I am so happy to hear you had such a positive and enjoyable experience at our dealership. We aim to give top notch service to our customers and I?m sure Harold and Remel will be thrilled to hear your comments about them. If you have any more questions please feel free to contact me and I hope you continue to enjoy your new car. We look forward to working with you again in the future! Sincerely, Alex Karegaran - GSM alex@drivecj.com

Jose Garcia is a Awesome Salesperson!!

Jose was great at getting me everything I wanted and now I have a Great Jeep. Bakersfield Chrysler/Jeep is the Best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, thank you so much for the great feedback! I am happy to hear that Jose provided you with such great service and that you left our dealership very comfortable and satisfied with your purchase. I really do appreciate all of your support and if you have any additional questions regarding your new jeep, please don?t hesitate to contact me. Also, be sure to check out our Facebook and Twitter pages for upcoming news and exclusive specials! We look forward to working with you again in the future. Sincerely, Alex Karegaran - GSM alex@drivecj.com

Awesome experience

My wife and I drove onto the dealership lot and saw the car that she had found on-line the night before, we asked a salesman if we where correct and he said, "yes". We told him we wanted that car and said, "Follow me!" We are in our 60s, live on a fixed income, and have "iffy" credit, but they worked us a deal and we left the dealership with a (new to us) car. They were AWESOME. We recommend this dealship to anyone who wants freindly salesmen, good service, and a dealership who is really looking to put you in a car, any car, as long as you are happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, thank you so much for the feedback! I really appreciate you taking the time to let us know about your experience. I am so happy to hear you found a car that best suited you and your wife. Customer service is always our number one priority and I am glad that you had such a great car buying experience. If you have any additional questions, please don?t hesitate to contact me. Thank you for all your support and I hope you continue to enjoy your car! Sincerely, Alex Karegaran - GSM alex@drivecj.com

Bakersfield's best dealer

We had such a great time buying a Jeep Wrangler for myself we went back the following week and bought my wife a Chrysler Sebring. Everyone was so nice and helpful our Salesman "Damion" was great he listen to what we wanted and found it for us. Brad the sales manager was very friendly and he made it happen. Rommel the finance manager was very nice and answered all our questions. I will not go anywhere else to buy a car. When we bought my wife's car it only took an hour and a half. Everyone there is helpful and so nice. we had a bad experience at another lot prior to buying the Jeep and now we are glad we came to Bakersfield Chrysler Jeep. Thank you to everyone one there what a great team of people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for such the great feedback! We really appreciate you taking the time to let us know about your car buying experience. I am so thrilled to hear that you not only bought one car, but returned the next week and purchased another vehicle. Thank you for the continued support and if you have any additional questions, please stop on by or give us a call. We look forward to working with you again and enjoy your Jeep Wrangler and Chrysler Sebring! Sincerely, Alex Karegaran - GSM alex@drivecj.com

Buying Process

sales experience was great from salesman to finance. time is precious and we were done pretty quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We truly appreciate your taking the time to visit our dealership and share your experience. We love to assist our customers and provide the best service possible. Your review certainly makes our day. Thank you for this five-star review. We look forward to helping you again in the future. Sincerely, Alex Karegaran - GSM alex@drivecj.com

Wonderful, easy experience

Sales person was very knowledgeable about the vehicle I purchased. He was able to explain most details about the many options that are on the car I purchased. Working on the final price was straightforward with very little wasted motions. The dealership itself is a clean modern facility, and everyone that has interacted with me has been genuinely eager to make sure my experience is as efficient and pleasureable as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We truly appreciate your taking the time to visit our dealership and share your experience. We love to assist our customers and provide the best service possible. Your review certainly makes our day. Thank you for this five-star review. We look forward to helping you again in the future. Sincerely, Alex Karegaran - GSM alex@drivecj.com

HUNGRY

JOSE GARCIA NEEDS A RAISE! MY WIFE WAS HUNGRY AND HE SNAGED SOME PIZZA FOR US... THANKS DUDE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for this great review! I'm glad that Jose was so accommodating(and that he shared his food with you). Hopefully you found exactly what you were looking for during your visit with us! Thanks again, and don't forget to check us out on Facebook and Twitter! Hope to see you soon. Sincerely, Alex Karegaran - GSM alex@drivecj.com