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Diffee Ford Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (504 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (504 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience!

We purchased 2 vehicles. Lorne, our salesman, was very helpful, knowledgeable about the different models and features. It was a very enjoyable car-buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Kirk & Lee Ann Washburn, we are happy you had a pleasant experience at our dealership. Thanks for the feedback and strong recommendation!

Purchase 2016 MKX

Buying a new vehicle was a pleasure. Since purchase, almost nothing has gone right. Problem with getting the vehicle, defective radio,two days back at dealer did not repair, no response to phone calls.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful

It was wonderful as usual. I've dealt with Differ for over 20 years because of their honesty and courteous treatment. Dennis always finds the vehicle I want and gets it to me quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

They are always helpful at Diffee and I feel they do what needs to be done. Everyone has always been friendly with me. I just didn't understand about the rewards program when I bought my car and signed up. I called out there today and the wonderful lady explained it to me so I was wondering if you send out reminders on What my rewards are.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service by Loran Hall

I am very specific on what vehicle I want and how I need it. Loran Hall at Diffee did a great job to meet my demands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast Service

We were in a hurry to get to another appointment and they got us in for service as quickly as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

It was as usual had no problems with the service or any other part of my visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Great I will be back on my next vehicle and would recommend buying there

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad you chose our dealership! It's great to hear that we could be of such help!

Good service nice people

It was a very pleasant place to buy a vehicle a very nice and clean facilitie the only the only thing was the warranty wasn't explained very well

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lynn Yenzer

This is the fourth time my car has been in for the same service. Loren and Phil are great to work with. I am hoping this is the last time and it is fixed for good. If not I know I will get the same caring and thoughtful service I always do. I love the loaners, I just love my car more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for your warm review of the team here at Diffee Ford Lincoln! Feel free to stop by if you need any assistance in the future!