Reviews
Write a reviewGreat Experience!
We purchased 2 vehicles. Lorne, our salesman, was very helpful, knowledgeable about the different models and features. It was a very enjoyable car-buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, Kirk & Lee Ann Washburn, we are happy you had a pleasant experience at our dealership. Thanks for the feedback and strong recommendation!
Purchase 2016 MKX
Buying a new vehicle was a pleasure. Since purchase, almost nothing has gone right. Problem with getting the vehicle, defective radio,two days back at dealer did not repair, no response to phone calls.
- Customer service 2.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful
It was wonderful as usual. I've dealt with Differ for over 20 years because of their honesty and courteous treatment. Dennis always finds the vehicle I want and gets it to me quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
They are always helpful at Diffee and I feel they do what needs to be done. Everyone has always been friendly with me. I just didn't understand about the rewards program when I bought my car and signed up. I called out there today and the wonderful lady explained it to me so I was wondering if you send out reminders on What my rewards are.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service by Loran Hall
I am very specific on what vehicle I want and how I need it. Loran Hall at Diffee did a great job to meet my demands.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast Service
We were in a hurry to get to another appointment and they got us in for service as quickly as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
It was as usual had no problems with the service or any other part of my visit
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Great I will be back on my next vehicle and would recommend buying there
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad you chose our dealership! It's great to hear that we could be of such help!
Good service nice people
It was a very pleasant place to buy a vehicle a very nice and clean facilitie the only the only thing was the warranty wasn't explained very well
- Customer service 3.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lynn Yenzer
This is the fourth time my car has been in for the same service. Loren and Phil are great to work with. I am hoping this is the last time and it is fixed for good. If not I know I will get the same caring and thoughtful service I always do. I love the loaners, I just love my car more.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at Diffee Ford Lincoln! Feel free to stop by if you need any assistance in the future!