Reviews
Write a reviewCar buying done very right!
Normally, shopping for a car is an uncomfortable experience, with high pressure salesman and pushy inflexible finance people. This was the first time I have ever been to a dealership where I felt in control. From the time I arrived on the lot to the time I drove away in my new car, this experience was absolutely professional and pleasant. Not only will I be recommending Diffee Ford/Lincoln to anybody I can, but i dont think ill even consider any other place when it is time for me to purchase my next vehicle. They made buying a vehicle the experience it should be! I thank all of you so very much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Regular oil change
Oil change and tire rotation. Thanks Diffee for the great job. My Nav is shiney and clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Controller
We appreciated the honesty and time that the salesman spent with us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
The service department staff is very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Respectful Buying Experience
2008 Ford Escape Hybrid AWD CVT. For the most part it was a pleasant buying experience. I had done my research and I knew what the trade-in value of my trade vehicle was. Sure enough the offer from Diffee was right in the ballpark. No Low-Balling involved. How refreshing! If I had to be picky it would be when we discovered a couple days later that the horn did not work. I would think the horn would be one of the things you would check before you put it on the sales lot. But the dealership fixed it no problem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome service.
I have a ford dealership next to my house. I drive 25 miles to Diffe I El Reno; because, you have an amazing service. The cleaning of my vehicle during this visit was superb. Thank you Duffe. You are highly recommended to my friends. Bali Singh
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I love Diffee And my Toyota!!
I was so excited to work with Diffee as my fiance bought his truck from them and told me how great they were.I was not disappointed they are wonderful.I truly love my Toyota.I have already recommended Diffee to my friends and am so thankful they made my car buying experience comfortable and hassle free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review
I enjoy using the free wifi while waiting for my vehicle to have an oil change. I also enjoy the free pop and the snacks when the vehicle is ready to be picked up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Turk Robichaux
Prompt & courteous Execellent service. I will continue to have you do my service work because you detail my problems and have qualified technicians to perform services as needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great entire vehicle experience!
I purchased my 2011 Ford Fusion from Diffee in ElReno. The purchase experience was friendly, quick, and easy. The entire process was actually enjoyable. They made me feel impirtant. I love my Fusion and the times i need to take it to the shop for scheduled maintenance, or an occasional issue, the service department has been amazing! From the moment I drive up, they come out to greet me at my car, talk to me about what I need or the problem I experienced, then they walk me inside to the wsiting area. The waiting area is clean and comfortable with television, water, coffee , and soda. Soon the service rep returns and sits down with me to go over what was discovered or what scheduled maintenance will be performed. This is such a great step! I might not always know the exact items we are discussing but the service rep takes the time to explain. i feel more informed about my car and not stupid like i felt at other dealers! When the work is completed, the friendly lady at the checkout is a joy to talk to and again makes me feel appreciated. She always offers me a snack for the road from a lovely basket of cookies, trail mix, and crackers. When I go out to my car, the service staff thanks me for coming in and when i get in my car, it is clean and smells nice - not like a greasy garage! The entire experience at Diffee is incredible! I have made them my lifelong Dealer for all my vehicle needs and would highly recommend them to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase