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Diffee Ford Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (504 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (504 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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jamescrist

We came in with a problem and the service man found and fix the problem. They nice and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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owner

As I knew they would, they took care of me!! No hesitations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Service was done on time. My one complaint is that my car was complete in the service bay. The person responsible to check us out was busy with other work. It was five plus minutes before she could get to us to check us out. This also happened to the person before us.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best service advisor I have ever encountered.

Outstanding. Service Advisor kept me advised about the problems and progress of the repairs. From greeting me as I arrived for service until returning the loaner to pick up my MKX, I could not recommend any changes to the way I was treated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tate family

Lincoln Navigator, very nice people. Service was very good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Karen Parthie

BIG thanks to Chris and everyone there at Diffie for the wonderful experience of purchasing our new mustang. We feel the whole process was a very smoothe transaction for a major purchase ever!! We have been telling everyone that asks about the car where we bought it and all about your great dealership there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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OWNER

THE SERVICE EXCEEDED EXPECTATIONS IN EVERY WAY. AFTER BUYING 4 VEHICLES FROM DIFFEE, THE TRUTH IS, YOU JUST GET SPOILED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Perfect Place to Purchase a Vehicle

This will be our 5th car to buy from Diffee and Josh Jacobson I believe that says it all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Satisfied Customer

Courteous & quick service. Out-processing/payment rep was exceptional as she allowed me to use my rewards balance in payment and prepared the paperwork necessary to apply for an additional $10 rebate thru the Redemption Center...My C-Max is working great thanks to your professionalism in getting the former operational problems diagnosed and fixed. Your dealership showed me in all of this that they really do care about about solving problems and helping customers who have purchased from them. By lowering my on road driving speed to 55-58MPH this C-Max gets close to 45MPG...sometimes as much as 50MPG at a little bit slower speeds. I like my C-Max! Thank you to all at Diffee Ford in El Reno, Ok.!!!!!I would not hesitate in recommending you to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

I just needed an oil change and tire pressure checked. Joe made me feel like a valuable customer. Your new waiting room was comfortable and all your employees were friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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