Reviews
Write a reviewHelped me accomplish the impossible
Ask for Mr. Shaun Hunt....it was time to trade our '08 Escalade for a new one....bad timing if you were wanting a '15 model, because only a few were available. Shaun let me know he had one available, and was willing to make our long distance transaction possible, no matter what it took...Very professional, answered all my questions, and was willing to go the extra mile for us, timely delivery...highly recommend, and a personable guy to boot....thank you Shaun.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
They went out of there way to help me whe i forgot to pick my car up on time. I appreciate them very much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Treated with respect and sold a very nice car.
I don't buy a new car very often. I needed one and went on line to see what various dealers had that met my requirements. I received a response from Bob Moore Subaru stating what they had and we made an appt. with Carl Abrams. I was shown a car they had that matched my requirements and we went for a drive. I was also shown some other features available. I was given printout with the prices of the various cars I had looked at. I told them I had other cars to look at. But in the end I decided on a Subaru. Went back to the dealer and the salesman who had been working with me, dropped everything to make sure they had the car I wanted and worked up the sale. He got the car ready while we met with the finance, Nick Larsen, to work that end of the sale. Throughout the entire dealing with both Carl and Nick, I was treated with respect and they worked hard to make sure I was pleased with how the process was going. When I need a car again, I will certainly start with Subaru and Bob Moore dealership and Carl Abrams. Until then I will continue to enjoy the new Subaru I just bought.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Comfortable and Pleasant Purchase
I found my 04 Seville on-line. I called the dealership and talked at length with the sales rep. The vehicle was 10 years old but not wholesaled. And Cadillac dealerships are really picky on keeping pre-owned autos. The people I communicated with were professional, courteous, knowledgeable and helpful. I had the car delivered to the Spokane area from Oklahoma City and they assisted me in that. Upon delivery, the vehicle was exactly as they stated! And it's going to be a great ride for many years to come. Overall I would overall rate the Moore Cadillac dealership at 4.5 stars. Thanks!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Friendly Service, clean inviting facility.
As has been since my first purchase of 2005 CTS to purchase and service of my 2012 SRX, I am very pleased with the service and my SRX!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Air Swap in our Tires to Nitrogen
Swapped the air out in our Corvette to Nitrogen. Awesome break area and snacks. Was in and out of there before I knew it. Thank you. SJ DuCharme Edmond
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great maintenance service.
Diron took complete care of our routine vehicle service maintenance items. His vehicle service knowledge made us feel secure that we were getting the appropriate service necessary to maintain our vehicle's condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing!
My boyfriend and I walked in to look around. everyone was nice and laidback. they made me feel great and did not pressure me into anything. I drove a XV Crosstrek and fell in love with it. They then worked with me to find me the perfect one. I ended up choosing an orange one and they had to send someone to Kansas to pick it up for me. No onee seemed upset or annoyed at the extra work of getting me the car I loved. I highly recommend this dealership to everyone, because I have already told all my frainds and family they need a Subaru from Bob Moore.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Absolutely the most TERRIFIC service department!!!
Every time we have needed to have our 2011 Cadillac SRX serviced, whether it's just routine maintenance or a problem (which is RARE), we have had the most positive experience we've ever received from any service department! Doug McKenna and his team have made us make the decision to always own Cadillacs both because of performance and reliability, but also for their superb service department at Bob Moore Cadillac of Edmond. Thank you! Barbara and Gary Hayes
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Poor quality and horrible experience
I will never by a used car again. One week after buying I have it get the breaks replaced. The used car manager is not nice at all!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase