Bob Moore Cadillac of Edmond

I went to the dealership and found 95% what I wanted in my BRZ. We did the paperwork quickly and I was out the door in about 2 hours with a great price. Customer service was great. Jason help me add some options and broke the the exact pricing. I picked the car up a few days later. Jason went through many things inside the car especially how to operate the radio. And he reminded me that if there was any problems or questions to call him up. I'm especially impressed with the follow up customer service.

The service department tinted my front windows, swapped out the bench seat for the bucket seats, and had it all detailed. They got it all done in a quick manner and I am very satisfied with the entire process and the outcome.

Every time I deal with the Bob Moore Cadillac service department, it is always a pleasant experience. I am very pleased with my service consultant, Doug McKenna.

Definitely the nicest car I've ever bought. Will made everything so easy. He was very patient with me. There are a lot of fun features that I've never had in a car.

I took my SRX in for the first oil change, and tire rotation. My loaner vehicle was ready for me within minutes of my arriving. The associates working in the service department and who helped with the loaner vehicle all said hello and offered me something to drink. This is my first Cadillac and I am extremely impressed with the service!

Very friendly and knowledgable about the vehicle we were interested in. We never felt rushed or pressured when making our decision. I took the vehicle back to service to get an additional key fob on Friday where I dealt with Reggie and received great customer service from him also. I needed help with using some of the options on the vehicle so Adrian went over them and answered all of my questions. We are very pleased with the outstanding customer service we have received and would definately recommend your company to family and friends looking for a new or used vehicle. Keep up the good work!

Kyle, Eric, and Kent in the Service area of Bob Moore Cadillac each did an excellent job in assisting with the care of my 2013 SRX. My OnStar did not work when my battery went dead, and when I called the dealership they immediately contacted Roadside Assistance for me. I received a jump for my battery and proceeded to the dealership where they provided me with a loaner car until my vehicle was ready. Thankfully I was able to borrow another SRX to drive, and did not have to worry about learning the set up of a different vehicle. I really appreciated the prompt assistance Bob Moore Cadillac Service Department was able to provide when my car was disabled during a heavy snow in our area. Kyle also let me know that my OnStar phone app has Roadside Assistance on it, this is something I had totally overlooked, and I'm glad he pointed this out to me so that I'll know it is there for use if needed. Thank you!

Very happy with our purchasing experience. Team was very professional.

My CUSTOMER SERVICE EXPERIENCE WAS OUTSTANDING.MR KING MADE ME AND MY WIFE FEEL VERY SPECIAL FROM THE BEGINNING OF THE SALE UNTIL THE CONTRACT WAS SIGN.HE WENT OVER AND BEYOND HIS CUSTOMER SEVICE ABILITY BY DELIVERING MY NEW CAR TO MY RESIDENCE ON HIS DAY OFF.HE EXPLAINED THE OPERATION OF THE VEHICLE BEFORE HE LEFT MY HOUSE.HE IS TRULY A PROFESSIONAL.

I have to say that I was so very impressed with the level of "follow-through" and attention to detail that Maggie M. (Internet Sales Team) provided me. Buying a Rover is like the beginning of a new relationship; exciting, nerve racking, scary, and with an unknown outcome. Maggie made the whole experience so pleasant by lining up everything and making sure to stay in communication with me during the entire process. She was kind of like my "Rover" Guardian Angel. Unfortunately, I did not purchase my Rover with Bob Moore as they did not have the 2009 LR3 I was looking for; but, I plan to keep the relationship through vehicle SERVICE and "hopefully" a new Rover in the future. Ironic the Land Rover I purchased (from owner) was originally a Bob Moore Land Rover vehicle. Thank You MAGGIE and Thank You Bob Moore.... looking forward to years of a happy relationship with my Rover and Bob Moore.