Reviews
Write a reviewGreat service and knowledgeble
Great customer service from Shaun Hunt. He was very professional and knowledgeable about the car I wanted to buy . He was also very patient and understanding. He listen to what my main concerns were and what I wanted in the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Satisfied Customer
Ron Tener was a pleasure to work with and always fesired to service me as the customer.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, Doug. Not pleased w orignal sale.
This service experience was fine; however, I rated a 4 due to my original purchase when my car got keyed 2 times within 2 weeks of my purchase and I came back to speak to our salesman, Ron, to see if your body shop would buff it out and he wouldn't even attempt it. I was not happy about that since you already have a body shop.
- Customer service 5.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very pleasant experience
The environment as a whole is quite enjoyable. I could sit for hours and the wait would not bother me. The refreshments that are offered, you do not get the same quality.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cadillac service
I am always pleased with the service i receive from my service provider, Doug. I know that he will not recommend a service unless it is needed.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Kyle was extremely helpful in solving our problem. He made sure it was done correctly and we were taken care of, great job and great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional staff and nice facility
Everyone was very professional and we felt welcomed and comfortable. Would definitely recommend Bob Moore to anyone looking for a Cadillac!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent work!
All staff were very helpful and professional. Doug and Eric always ensure prompt service for my vehicle. My SRX salesman Shaun Hunt passed through the waiting area to say hello and ask how my vehicle has been performing since I purchased it. That was very nice for him to take the time to do so.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Not the best, not the worst either
it was okay. the building is luxurious but the service department could use more training on how to treat customers so their experience is extraordinary!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
wonderful facilities everyone was very pleasant
Jay Taylor was very helpful to my wife and I. We were not planning on purchasing a car at that moment by after speaking with Jay we decided on purchase the Cadillac.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase