Bob Howard Chevrolet

Had to get a battery installed and it was taken care of in less than an hour. Ryan and the guys in service did a great job, as usual!

I WANT TO GIVE THEM ZERO STARS!! PLEASE GO SOMEWHERE ELSE TO PURCHASE YOUR CAR!! SCAM!!MY DAUGHTERS BATTERY WAS CORRODED SO BAD THEY COULDN'T EVEN REMOVE IT!! DON'T TRUST ADAM OR THE SALES MANAGER!! THEY SAW US COMING AND USED ADAM'S SENEGALESE BACKGROUND TO WHEEL US IN! I HAD MY GUARD DOWN BECAUSE HE WAS NICE! THEY SCAMMED US FOR HIGH INTEREST AND A LEMON CAR!! NEVER AGAIN.

They really need zero stars. Having a service appointment and not even looking at it or communicating after 9 hours. Well done Bob Howard. I really don't understand how the service dept. works. When you make an appointment that means both parties decide on a time that works for them. An appointed time. My appointment was at 8:15 and when I arrived there were multiple cars ahead of me. I thought wow, there must be a lot of 8:15 appointments. No big deal though, I just waited my turn and dropped off my truck. So 3:00 rolls around and i have heard nothing so I call. Service advisor informed me that no one has looked at it yet and probably won't today. I'm sorry I thought my appointment was a 8:15 and I was waiting in the lobby. He informed me that there are no appointment times and its just first come first serve. I arrived after 5:15 or so to pick my truck up and I thought maybe they made a mistake and was just trying to cover it up. Nope. Service advisor said no one has looked at it and will not look at it today. Mind blown to say the least. The worst part is not one person ever contacted me, said the word sorry, we made a mistake, It's a bad system, ......just nothing. Here is your keys. No problem. You just wasted 9 hours of my life. I work in healthcare management and if this happened someone would be strongly corrected or fired. We would be bending over backwards to reach out to the patient that was treated wrongly and make it kosher immediately. Very disappointed to say the least. Will never go here again and I hope they can make some major policy and procedure changes.

Good people there that will work with you I have going there for about 6 or 7 years now I have bought 3 cars and I’m on my 4 car now

What a scam!!! Both Service personnel passed themselves off as the Service Manager to avoid letting me speak to the Service manager. Do NOT go to Bob Howard!!! I don't understand how places with this poor of Service can continue to do business.

Friendly, fast, and convenient! Had multiple cars serviced in one day did not take long at all. Will be back! Recommend Bob howard to my friends and family

Bod Howard had a special service weekend, $9.95 tire rotation. In and out under 30 minutes. Friendly and professional; quick and easy. Great service and saved me money.

Very impressed with our salesman Rich and Josh in finance. Both were very helpful and informative. All employee were very friendly and eager to help. I would recommend Bob Howard Dealership.

Very laid back salesperson which made me feel comfortable during the entire purchase process. Salesman even followed me home to deliver my new truck.

I had a good experience with Stormi and everyone that I have come in contact with at Bob Howard.