Reviews
Repair/recall work
Quick repairs /recall work and awesome customer service. Will recommend to friends . Will for sure make my next purchase from this dealership . Best overall experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Bob Miller
I?ve always had great service at Bob Howard Chevrolet. They get me in and out in a timely manner. The service department does an excellent job. I?ve used them since 2015.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Bob for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!
2021 Chevrolet Traverse Premiere
The experience we had was fantastic.This is a great dealership and our salesman Nick Cross was the best.Nick took the time to go over everything about the car with us and showed us how everything worked.It was an awesome experience and we would definitely refer our friends. When we need another new car, we will go back to Nick and the dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Gregory for your kind words for Nick! We are thrilled that he provided you with a fantastic car buying experience. Congratulations on your new car!
New tire replacement
Taylor Tripp , the Service Drive Manager who was efficient and even texted his number for any questions I had while I waited for my car. My car needed a tire replacement. I wanted a lesser tire since I would be replacing all the tires next year. Taylor located the right tire, showed me the price and did not try up sell to another tire, which I sincerely appreciated. He explained the tire was at another place and someone would go to OKC to get it, which would mean an hour wait for me. I had planned to wait and this was no inconvenience for me. While waiting I met the Service Manager, Chris Olson, who answered some questions for me. I have used Bob Howard Chevrolet for 15 years and have always had excellent service. I highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Shirley for your kind words for Taylor! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
John Milligan
Excellent dealership, with great efficient customer service. Helped with more than I went in for or expected. I need more service due to recalls and will look forward to making an appointment and taking my truck in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We're glad that you had an excellent experience with your recent service visit.
Not a happy customer
Sales department was great when we got our truck but service has been a nightmare every time we have had to take it in. If it wasn't for warranty work I wouldn't have them touch my vehicle.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for bringing this to my attention. I apologize for your truck's service experiences. I would like an opportunity to fix this and to earn your business, please contact me at tbranch@BobHowardAuto.com. I look forward to speaking with you. Tim Branch General Manager
Service for my car
Out of state got in and with out a long wait time Staff was great Facilities were very clean Would come here again if needed Would recommend to friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Barbara, for your kind words! We are very happy to hear that we were able to provide you with a great service experience We thank you for your business and look forward to your next visit!
Oil Change
Since moving to OKC this is best place for my oil changes. Tried a couple others prior but more confident at Bob Howard’s Better pricing plus the multi-point inspection.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Bignuts
They had the product I wanted so that made for an easy sale. Process was as painless as buying a vehicle gets. Cayson was easy to get along with and did a great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
2018 Silverado engine malfunction light
Brandon got my vehicle back for service quickly while I waited in comfortable waiting area. They diagnosed the problem in short order, affected the necessary repair and had me on my way. Excellent experience and outcome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Scott, for your kind words about Brandon! We are very happy to hear that we were able to provide you with an enjoyable experience!