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Bob Howard Nissan

(873 reviews)

Reviews

(873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We had a nice experience dealing with our salesman

We had a nice experience dealing with our salesman Charles, little heck up with the faience department, but other than that can’t complain.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are thrilled to hear that you had a nice experience with our salesman Charles. We apologize for any inconvenience with the finance department, and we appreciate your understanding. Please reach out if you would like to discuss this further. Jay Haider General Manager jhaider@bobhowardauto.com

This dealership met all expectations.

This dealership met all expectations. Friendly and helpful staff. We would highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Howard Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

The salesman was great and the dealership gave me a great

The salesman was great and the dealership gave me a great price for my trade in! Couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

My salesman was great, however the experience was a

My salesman was great, however the experience was a terrible one due to the actions of some of the other salesmen. Unprofessional is an understatement, I left extremely upset & angry at how my family was treated while waiting on my vehicle to be done being detailed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are grateful for the opportunity to have been able to discuss your service concerns with you. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Jay Haider General Manager jhaider@BobHowardAuto.com>

Great place.

Great place. Always courteous. Very helpful. Even ran my car thur the car wash. Amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Chris Stafford was truly amazing!

Chris Stafford was truly amazing! My car was in serious trouble and it took 4 different tows to get it finally there. Chris got me a vehicle to drive and stayed in touch with the progress of getting my Z back to me. 10/10 would always recomend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Nissan! Thanks again for the recommendation, and have a fantastic day!

The service work was very fast and and I was pleased with

The service work was very fast and and I was pleased with their service work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Davidh, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Scheduled an appointment.

Scheduled an appointment. On time. Info was relayed quickly. In and out in less than an hour. Top notch service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bob Howard Nissan!

Rob is the absolute best service person I’ve ever had!

Rob is the absolute best service person I’ve ever had! Had my oil change and he got me in and out quickly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about Rob. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I seldom rated service as perfect, but Jason, my

I seldom rated service as perfect, but Jason, my appointed Service Agent provide Excellent service, kept me informed and worked to complete my car service as timely as possible. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!