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Bob Howard Nissan

(908 reviews)

Reviews

(908 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great customer service great environment.

Great customer service great environment. Store was clean. Parking lot was clean. Staff was very nice and very straightforward honest which is exactly what we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Quick professional service.

Quick professional service. Chris worked to find the most cost effective solution for the repair of our vehicle. I would not hesitate to bring my car back the next time I need service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Don, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Howard Nissan, Inc.. We are always more than happy to assist you if anything else comes up. Take care!

Robert provided efficient and hospitable service during

Robert provided efficient and hospitable service during the time of my vehicle repair. They were able to have my vehicle looked at and serviced in less than 24 hours. With clear communication and a hassle free experience I cannot recommend their service crew enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jacqlyn Lee, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Very efficient, timely, reliable service I got in there

Very efficient, timely, reliable service I got in there early and was given a good deal. It was a busy rainy Saturday morning. I got in and got it done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Sonny Gamble is the best sales person ever, his

Sonny Gamble is the best sales person ever, his personality, his product knowledge, and most of all, his kind heart. Also, Trey, the finance manager, I've never had a smooth and satisfying deal ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Macon,Maricharles, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bob Howard Nissan, Inc.

Very very nice helpful team.

Very very nice helpful team. Service done quickly and complete. No pressure. Very customer focused. Quick to get you in and out. I am very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thanks again, have a great day!

Service was great and no one pressured me to buy

Service was great and no one pressured me to buy anything. Transaction was smooth! Will be returning to fix the problems my car is having.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Liz, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Excellent service, work done in a timely manner and my

Excellent service, work done in a timely manner and my service advisor couldn't have been more helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Bob Howard Nissan service department has always been

Bob Howard Nissan service department has always been friendly and informative as to what my vehicle needs. Rob the service manager has been very helpful in keeping everything in order for my service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the kind words; we always strive to provide exceptional service and are glad to hear that our efforts have been noticed. We're lucky to have Rob on our team; he takes pride in keeping our customers' vehicles running smoothly. We look forward to seeing you again for all your service needs!

From the very beginning we were treated with respect and

From the very beginning we were treated with respect and given clear information. Will was a pleasure to work with—very informative without being overwhelming. Overall, it was a fantastic experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about Will. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!