Reviews
Super quick morning drop off with Matthew, then a convenient shuttle drive to my work. Oil change and tire rotation completed and able to pick up car after work. I appreciated Matthew getting me in and out quickly and the shuttle driver safely getting me to work on time.
Super quick morning drop off with Matthew, then a convenient shuttle drive to my work. Oil change and tire rotation completed and able to pick up car after work. I appreciated Matthew getting me in and out quickly and the shuttle driver safely getting me to work on time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They lack the signage for their location. You will only see signs big enough to direct you toward Honda. The Nissan sign is lower than a street sign and not easy to read. I thought where it was directing me was to a back lot, like an overflow area not a service area so I went to Honda. I suggest better signage. The staff was nice and efficient. Work was quality work.
They lack the signage for their location. You will only see signs big enough to direct you toward Honda. The Nissan sign is lower than a street sign and not easy to read. I thought where it was directing me was to a back lot, like an overflow area not a service area so I went to Honda. I suggest better signage. The staff was nice and efficient. Work was quality work.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, hmkurtz.hk. We understand your frustration regarding the signage and appreciate your suggestion for improvement. We're glad to hear that our staff provided you with nice and efficient service, and that you were satisfied with the quality of work. Your input helps us enhance our professionalism and transparency, and we will certainly take your comments into consideration as we strive for better teamwork and integrity in our operations.
This place was amazing! It was short quick and to the point! I had no problems!! 10/10 recommend!
This place was amazing! It was short quick and to the point! I had no problems!! 10/10 recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience! Would 100% recommend! Great prices and was able to accommodate discounts seen online. They thoroughly assessed my car and provided regular updates. Will be coming back for future services!
Great experience! Would 100% recommend! Great prices and was able to accommodate discounts seen online. They thoroughly assessed my car and provided regular updates. Will be coming back for future services!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I have used Bob Howard Nissan for over five years and won?t go anywhere else!!! The customer service is top notch!!! This is my second car with them.
I have used Bob Howard Nissan for over five years and won?t go anywhere else!!! The customer service is top notch!!! This is my second car with them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Paula, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I needed a quick repair of a battery for my keys and some wiper blades. Robert respected me and my time knowing I needed to get back to work. Thankfully the team was able to have me in and out the door in less than an hour
I needed a quick repair of a battery for my keys and some wiper blades. Robert respected me and my time knowing I needed to get back to work. Thankfully the team was able to have me in and out the door in less than an hour
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Angela, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
I had a appointment and they had me in and out within 30 minutes! Christopher was the one that met me at my car, he's been the one that has been monitoring my car since I bought it, five years ago? Be very helpful, thank you Christopher!
I had a appointment and they had me in and out within 30 minutes! Christopher was the one that met me at my car, he's been the one that has been monitoring my car since I bought it, five years ago? Be very helpful, thank you Christopher!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Wanda, we're happy you found Christopher to be so supportive during your experience here at Bob Howard Nissan. If you have any further questions, please don't hesitate to reach out!
Excellent customer service. Matthew was great to work with. Very helpful and informative. Giving him excellent rating
Excellent customer service. Matthew was great to work with. Very helpful and informative. Giving him excellent rating
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Trish, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great dealer service. Good communication and customer approves all additional services ahead of time. Knowledgeable service advisors.
Great dealer service. Good communication and customer approves all additional services ahead of time. Knowledgeable service advisors.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
The purchase was somewhat easy with the exception of a misunderstanding. After they cleared that up everything proceeded. There were no frills, thrills or incentives to buy? No explanation of the warranty 360 That I didn?t know we bought? Now after reading just might be thankful about.
The purchase was somewhat easy with the exception of a misunderstanding. After they cleared that up everything proceeded. There were no frills, thrills or incentives to buy? No explanation of the warranty 360 That I didn?t know we bought? Now after reading just might be thankful about.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience, Cathy. I'm glad to hear the purchase was somewhat easy after the misunderstanding was cleared up. I apologize for the lack of explanation regarding the warranty and appreciate your feedback; we strive for customer-centric service and will work to improve our communication in the future. We hope to see you again soon!