Bob Howard Nissan

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
94 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 1, 2020

    I bought a used car from them and day 2 the Check engine light came on. They lied to me at first about what the light was. After the 4th time in 2 months... they finally fixed. I still paid over $750 and it took them almost 3 weeks. I was in a piece of junk trade-in car that was literally dangerous to drive. Horrible experience!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    May 30, 2020

    I was impressed with the customer service and getting through the process of buying my car. Facility was clean, the sales team was professional and helpful.... Overall good experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words! We thank you for your business and look forward to your next visit!

  • June 13, 2014

    MY WIFE ABSOLUTELY LOVES HER NEW VEHICLE THAT SHE PURCHASED FROM BOB HOWARD NISSAN. WE HAVE PURCHASED MANY PRE-OWNED VEHICLES FROM THIS STORE. THE NEW... MANAGEMENT STAFF IS WONDERFUL AND THEY TREAT ALL CUSTOMERS WITH RESPECT AND DIGNITY. I HIGHLY RECOMMEND THIS STORE FOR BOTH USED CARS AND NEW NISSAN PRODUCTS.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words. I am pleased to hear you and your wife had a great time purchasing your new vehicle. If there is anything else I can do... for you, please let me know. Bobby Lubbers, General Manager

  • 1.0 out of 5
    May 29, 2020

    They jipped me on my down payment. Re-ran my credit after I already signed a contract stating my down payment was 300...... They are nothing but cons!!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 25, 2020

    This was a great experience and easy process. Scheduling appointment was fast and easy. Convenient time for my schedule. .Office kept me informed throughout... the process.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next ...visit!

  • 5.0 out of 5
    May 21, 2020

    Great service Called and got prompt attention. Wait was short, Got in and out in a short time. They always listen to my concerns. Cost is reasonable

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 12, 2020

    Very well done. Advisor Chad especially helpful. Work done promptly/professionally We have bought three Nissans from Bob Howard and always take our vehicles... there for service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We thank you for your business and look forward to your next visit!

  • 4.0 out of 5
    May 4, 2020

    Two attempts to find the problem and 16 hours of shop time to find and correct the issue. The service counter lady was very professional and accommodating.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 29, 2020

    My experience was great. My salesman Chad worked with me over email to handle much of the process. Was able to very quickly get through the whole process... and got a great deal on a nice truck.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for being our customer, we appreciate your kind words!

  • 5.0 out of 5
    April 15, 2020

    My salesmen Chad was awesome helped me go through the different features of Titans until I found what I really wanted, the manager Barret jumped through... hoops to find the exact truck and got it here in a timely manner. Once it arrived Chad walked me through setting up all the cool features of my awesome new Titan

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words!

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